[Resolved] Maruti Esteem — Stolen Tyre by Competent Motors, Moti Nagar, New Delhi

[Resolved] Maruti Esteem — Stolen Tyre by Competent Motors, Moti Nagar, New Delhi

T Tarun Magon from Lucknow, Uttar Pradesh

Hi, I have matruti esteem, model 2006. I got that serviced from Competent Motors, Moti Nagar, New Delhi, yesterday. I received the car at 18:30 hours yesterday evening, and to my surprise the Car Stupny was not matching car tyre series. It was an old, wiered and corrupted tyre which was placed as a stupny instead of a new tyre. They stole our tyre!!...Yes Completent motors stole a tyre. I reported the incident to the manager, Mr Menon, at 19:00 hours and he assured that the tyre must have been placed on one of the wheels and he will resolve this next morning as he was leaving for the day. Next morning, 10:30 AM, I was amazed to see his behaviour. He was abrupt and non-cooperative. Instead of listening he straight away refused to entertain us and was not ready to accpet his company's mistake. After a heated discussion and after wasting our 2 hours, he agreed that one of the tyres is not of the same make as others. Still he was not able to locate the original tyre of my car. We as customers trust their brand, however, they as service providers cheat us. It is a shame for maruti to have such dealers!!! I need the resolution and compensation for such harassmments. Rergads, Ashok - [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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G

G L Sharma

from Delhi, Delhi

I also get my car serviced from this outlet but half heartedly. During course of alignment of wheels one of the tyres was suspected to have been changed which I could notice on back home. It was reported next day but things were just not taken seriously and i had already taken the delivery of the vehicle.So now, I am very particular and keep chasing the car while being serviced despite their resistence to this.

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R

rogupt

from Noida, Uttar Pradesh

Should stop visiting such dealers. This is truly sad that they charge all that amount and then cheat the customers. Honestly i alway wait at the dealers workshop when my car is being serviced and keep an eye on everything they are doing. Even if i have to take a leave from work. I spend a lot of time driving my car and it is worth it for my peace of mind to know that everthing was done in my presence. I dont trust the dealers on bit and they always overcharge you. If the dealer says you cannot wait I dont' go to that workshop.

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