[Resolved]  Maruti Insurance — Repeated Calls and Misbehavior

Address:West Bengal

My car insurance was due for renewal. On insistence from my car dealer, I signed up Maruti Insurance.

Next thing I know, Maruti Insurance started continuously calling me on my land-line and mobile.

I was busy in meetings and repeated calls were causing unnecessary harassment. If someone doesn't take calls, it means the person IS BUSY. However, Maruti Insurance executives do not understand that - they kept on calling continuously. After 15th continuous missed call, I stepped out of my meeting, picked up the phone and rebuked them on my mobile (and also told them to cancel my insurance application out of irritation), then they started calling on land-line and misbehaved with my family members! Shameful and this harassment was certainly not what I signed up for when I decided to buy a policy from Maruti Insurance.

My number is registered on DND - my point is can they keep calling me even after I have told them to cancel my application. And what gives them the right to misbehave with my family members who are not even aware of the background.
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Aug 13, 2020
Complaint marked as Resolved 
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