[Resolved]  Max Life Insurance — failure to deliver premium receipt copies for past 4 months

this is to bring to your notice that i am paying for a ULIP of max newyork life insurance, a total premium of rs.8500 / month, it is observed that for past around 2 years that i am failing to revceive the premium receipt copies for either one or two policieas every month, but since past january 2009, i have not recd. any of my four mothly premium receipt copies, for which i had complained in there agent and customer care at least 15-20 times till now.

it is a shame full act, that company which is charging so hefty on account of handling and processing in provding these benifits to us, but they are not being fulfilled at all.

please see if i can get the monthly receipt of my premiums which i am paying to max new yorklife insurance every month.

awaiting a positive solution.
thanks
abdul haneef khan
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Aug 14, 2020
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Max NewYork Life Insurance Company. — Delivery of Documents

We have dispatched a courier from Max New York Life Insurance (GURGAON) on 16th of April.
Still, the customer has not received the Policy Pack. We are facing the same problem since many months. request you to resolve the problem.

the POD Details are mentioned below.

GGN103110
I have a policy no.[protected], i have paid the premium through ecs system.but last three month your ecs
system is failed for my policy. i have paid the premium through cash. i have visited your k.g.marg delhi
office for four times but your representative did not entertain me.they did not agree to receive the premium
in cash.i have call to you gurgaon toll free no. for 20 times but their is no result in this regards.now i am interested to know who is responsible for this harresment.kindly let us know in this regard.

awaiting a positive solution

thanks

kusum khandelwal
my policy no. is[protected], pls change my policy address. my current address is
deepak sharma, shastri vihar, chakshah nagar, haridwar road, dehradun.my phone no [protected].
pls do it needfully as soon as possible.


thanks & regards
i have paid three month premium to your office at panipat. but u sent a letter to pay extra money . Reason is not reflected thanks
To
The Manager
Max New York life Insurance
New Delhi
Subject- Issue of policy documents
Sir/Madam
This is to inform you that I, Chitra Kukreja policy holder of policy no[protected] has not received any documents related to the policy. Instead of several reminders to your customer care executive, I am compelled to write a complaint against you. Till now, I have not received any account statement of the policy. I, therefore, request you to do needful and arrange the policy pack (or document).You can call me at [protected][after 2 pm] or you send the pack at the following address.
Thanks
CHITRA KUKREJA
Flat no-C-19, Mother apartment
Sector-5, plot no-6, Dwarka
New Delhi-110075

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