[Resolved] Max Life Insurance — Misleading Information - Cannot be trusted | |||||
I was made to buy 2 different max life policies one amounting to 21k and other 11k..Agent had clearly communicated that the policies can be stopped at any point and a refund is liable. however i shall get maximum benefit if i apply for a refund post 3 years. I tried to get a refund before 3 years and i was told by max insurance that they cant refund the money. The only option i had was to pay the premium for lapsed time and apply for a refund post 3 years ie in 2014. My policy number is[protected] for 21,000/- AND[protected] for 11,113/- ) Till date i ve emailed 4-5 times to max customer services to get an explanation on policy calculations post 3 years however there is no explanation provided. One rep said it will be calculated like - Total premium paid minus first premium * 30% which amounts to disgraceful an unbelievable amount. That would make me look like a fool !!!! They feel no need to clarify the calculations ! Only chase me for premiums ! Claim that my number is unreachable whereas everyone else can easily reach me! No information on refund policy ! Do not buy from MAX AT ALL. they do not care to respond once the policy is bought that too providing fake / misleading information. Anyone buying from MAX LIFE INSURANCE trust me its MIN LIFE / MONEY INSURANCE Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
1 Comment | |||||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
As mentioned while purchasing the policy i was told that my premium amount was refundable at any given time. I was never told about the lock in period of 3 years etc.
You could check your records for the courier of hard copy of policy & also soft copy of the email.
Given this misleading OR complete lack of information i request you to refund the complete amount paid till date.
regards