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Mginger is not providing my money back. I did one order and finally got message order unsucessful. But payment deducted from bank. When i contact mginer the cheque they provided me with wrong payee name, my bank refuse to pay. When i sent query to them they are saying they will deduct 350/ Rs from my account to issues another cheque.
Last email i sent waiting for reply, no response from them.
"As i mentioned the cheque you sent me with wrong payee and it was not my fault to do correction. Since at your end payee name was mentioned. So can you please check with your account why it was wrong payee and why you will deduct the payment. My bank refuse to pay the money due to payee name?
Can you please check with account about payee name and ask him about the mistake and why customer will need to suffer?
[protected][protected][protected][protected][protected][protected]------
Mr. Hemant response regarding my amount:
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"Thank you for your query sharing with us.
We have not received any complaint regarding “loss of chq”, we apologies for the delay and your complaint has been escalated to my finance department to validation.
After validation new chq will be released and stop payment charges will be deducted (Rs. 350.00)
Old chq details: chq no: 540167, rs. 1499, dt: 7/10/11
With Best Regards"
Regards,
Hemantha Kumar E
Operations
[protected][protected][protected]
Mobile:[protected]
Fax: +91 [protected]
Last email i sent waiting for reply, no response from them.
"As i mentioned the cheque you sent me with wrong payee and it was not my fault to do correction. Since at your end payee name was mentioned. So can you please check with your account why it was wrong payee and why you will deduct the payment. My bank refuse to pay the money due to payee name?
Can you please check with account about payee name and ask him about the mistake and why customer will need to suffer?
[protected][protected][protected][protected][protected][protected]------
Mr. Hemant response regarding my amount:
[protected][protected][protected][protected][protected]
"Thank you for your query sharing with us.
We have not received any complaint regarding “loss of chq”, we apologies for the delay and your complaint has been escalated to my finance department to validation.
After validation new chq will be released and stop payment charges will be deducted (Rs. 350.00)
Old chq details: chq no: 540167, rs. 1499, dt: 7/10/11
With Best Regards"
Regards,
Hemantha Kumar E
Operations
[protected][protected][protected]
Mobile:[protected]
Fax: +91 [protected]
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Resolved
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1st floor, #573, 20th main, Koramangala 8th Block, Bangalore, Karnataka, India - 560095
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Can u pls confirm your city and area ? so that i can find out why the SMS are too much?