mGinger Super Saver Combo — Damaged Product delivered | |||
I have bought Super save Combo with following details Date 7/21/2012 Invoice: mGinger/ONC/192030 Order 192030 VAT: [protected] The jeans they have sent is already torn and not looking brand new at all. The wrist watch shown in order and received are totally different What should i do? How do i complain and how can i get replacement? [protected]@yahoo.com Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Valuable customer,
Thank you for your query sharing with us.
Product replacement will be done within 25th Sep 2011. sorry for inconvenience caused to you.
As per
Regards
Hemanth
Customer Support
[protected]
Thank you for your query sharing with us.
Product replacement will be done within 25th Sep 2011. sorry for inconvenience caused to you.
As per
Regards
Hemanth
Customer Support
[protected]
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Mginger — Damaged Product delivered
Order Number: 81902On 28th August, i have ordered a product with the mentioned order#. I have received a damaged product.
I contacted mginger on 2nd September. Till now they have not replaced with a product which is not damaged.
Whom to contact is not known, as the support of mginger is saying, we will replace and it is almost 20 days,
i am just waiting for mgingers mail.
This gives a experience of not to do any more deals with mginger, which is not able to respond to a
customer in a proper way.