[Resolved]  Microtek Ups E2 650Va — Worst customer Services and No Battery Backup

Address:

Bangalore, Karnataka

Hi all,

I got Microtech UPS E2 650 VA. I found a problem in Backup (only 3 to 5 min backup). when every power goes off my system get restarted. After restarted backup will comes upto 3 to 5 min.
Regarding this issue i have raised a compliant 1 month before. still i am not getting any solution. every week i used to call customer support in bangalore. Every time they promised me to send the technical person to my home. still no one person is come to my home. This people won't inform the customer anything about when they are going to solve the problem. Every time i only called the Customer care. then only they give the promise to attend this issue.
Microtech ups had worst Customer care support.

My complaint no: 499
UPS No: 10JUSNU23513
Model: E2 650IB

My mobile no is:[protected]

Thanks and Regard
Srinivas