[Resolved] Miracas.com — No Refund For the Product Returned | |
Hi, I am KishoreKumar from Chennai, I have purchased products from the online website Miracas.com and have 2 issues with them. 1) I have received a wrong product for the order from Miracas.com and I have returned the same where in they mentioned that the return delivery charges will be refunded to me.Its been 3 months for now and I have not received any response from them for the multiple mails sent by me. 2)On the basis of exchange policy I have returned a product and have not received the exchanged product from them since 2 months so ,I have sent a mail confirming the cancellation of the product exchange and asked for the refund but that there is no response from them for the multiple mails sent by me. Both the issues mentioned above have completed 3 months and as there is no progress from them till now,the only option i was left with is to make a complaint on it and even i mailed the same to them but still there is no response from them. ISSUE-DETAILS : ORDER NO : #000073 AMOUNT TO BE REFUNDED 1)Courier Charges of other wrong product:365/- 2)Product Price:1790/- Total=2155/- It is the worst ever service i have ever seen and Kindly request you to resolve my issue and mail me if any further information is required. Thanks in Advance, Kishore. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
THE SAME CASE HAPPENED WITH ME ... HOW DID U RESOLVE THIS CASE?
Reply
The Miracas.com website says their ‘Headquarters’ are in Pune, but there are no physical or postal address / contact details on their website, except to say they are located in ‘Hong Kong’.
The website register is ‘Privacy Protected’, so you cannot see the name / address or email of who owns the website.
The website is only registered for two years, from 23 Jan 2012, until 23 Jan 2014. Given their website says they don’t believe in bricks and mortar sites, a genuine business would register their website for much longer.
Because of the lack of information on the website, you do not know who it is you are really dealing with, and who or how you get in contact (except by email), when you have an issue.
There has been a Facebook page full of complaints about this company here:
https://www.facebook.com/MiracasComplaints?ref=stream
also a complaint here:
http://consumercomplaint.co.in/miracas-com-top/
several complaints here:
http://www.icomplaints.in/fraud-company-www.miracas.com-014290.html
and also here:
http://www.consumerforums.in/miracas-com-is-a-fake
and here:
http://www.complaintboard.in/complaints-reviews/miracas-com-l244317.html
and here:
http://www.complaints-india.com/complaints/47154/Fraud-Website-www_miracas_com.html
and a significant number of further complaints here:
http://www.consumercourtforum.in/india/www-miracas-com-online-shopping-of-the-
The person name below & business address (which is the same as Miracas) was found recruiting for a ‘customer care’ officer on a website, so you could try ringing the number below, although I expect you won’t get any help from that person either, but at least this is an alternate phone number:
http://www.jobsearchmine.in/joblist.asp?search=cobyfilter&jco=Miracas%20Lifestyle%20Pvt%20Ltd
Sreelaj John
Miracas Lifestyle Pvt Ltd
Level 6, Pentagon 2, Magarpatt aCity PUNE, Maharashtra, India
Telephone:[protected]
The website register is ‘Privacy Protected’, so you cannot see the name / address or email of who owns the website.
The website is only registered for two years, from 23 Jan 2012, until 23 Jan 2014. Given their website says they don’t believe in bricks and mortar sites, a genuine business would register their website for much longer.
Because of the lack of information on the website, you do not know who it is you are really dealing with, and who or how you get in contact (except by email), when you have an issue.
There has been a Facebook page full of complaints about this company here:
https://www.facebook.com/MiracasComplaints?ref=stream
also a complaint here:
http://consumercomplaint.co.in/miracas-com-top/
several complaints here:
http://www.icomplaints.in/fraud-company-www.miracas.com-014290.html
and also here:
http://www.consumerforums.in/miracas-com-is-a-fake
and here:
http://www.complaintboard.in/complaints-reviews/miracas-com-l244317.html
and here:
http://www.complaints-india.com/complaints/47154/Fraud-Website-www_miracas_com.html
and a significant number of further complaints here:
http://www.consumercourtforum.in/india/www-miracas-com-online-shopping-of-the-
The person name below & business address (which is the same as Miracas) was found recruiting for a ‘customer care’ officer on a website, so you could try ringing the number below, although I expect you won’t get any help from that person either, but at least this is an alternate phone number:
http://www.jobsearchmine.in/joblist.asp?search=cobyfilter&jco=Miracas%20Lifestyle%20Pvt%20Ltd
Sreelaj John
Miracas Lifestyle Pvt Ltd
Level 6, Pentagon 2, Magarpatt aCity PUNE, Maharashtra, India
Telephone:[protected]
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Level-6, Pentagon 2, Magarpatta City, Pune, Maharashtra, India - 411013