[Resolved]  Mnc — Airtel bloody

Dear airtel customer care people

I purchased an add on number[protected] and the address was verified by your airtel staff and told that ur house was locked sir and i checked ur presence with the tea shop and your neighbours also. Then my number was activated. Now suddely they cut the incoming and outgoing without any sms or phone confirmation.

Then i called 121 and they told u have pay the some amount. And i paid some rs.550 without seeing the bills. Again the calls are active for one week. After that yesterday night onwards no incoming and outgoing was barred without any notifications.

Now, customer care people are telling that the address was negative... How dare it is updated like after getting the amount of rs.550/ and confirmed by sms that u have paid and enjoy your talking.

Now i want the incoming and outgoing should be released within 24 hrs. Otherwise i will put the consumer case forum in the websites.

Very poor response. See i purchased[protected] and using this number for the past 5 years only in the same address. There is no address verification is required. Further i have given my pan card and post paid bill documents and paying correctly and airtel also appreciated many times and my credit limit is rs.5000 now.

Now u see, what can i do for u further? Tell me...... Further, what is ur expectation from the customer???
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Aug 14, 2020
Complaint marked as Resolved 
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