[Resolved]  Modi Hyundai — Registration complaint

Address:

Thane, Maharashtra

I had purchased Hyundai Eon Magna+ from Modi Hyundai Thane in March,2012. I received the RC Book (smart card) but their was mistake in the model name. It was mentioned Era instead of Magna. I submitted the smart card back to the showroom in April,2012 for correction. But its been now 4months now but still I have not got my smart card. I do keep calling the showroom customer care but i am not receiving proper feedback. I am always getting false commitments. Everytime i call the showroom..... They just tells me that you will receive in 1 week.... But nothing happens.
Customer care support of Modi Hyundai Thane is very bad.... No customer care representative cares about the customer... I never receive the call back from customer care if they tell me that vl check and get back to me. Its everytime i need to call them... But then again they start giving some false excuses & false commitments.
This proves that all the staff in Modi Hyundai-Thane will just speak to you politely only till you book the car. After you book the car they dont care about you & after sales they just start ignoring the customers.