Monte Carlo — Wrong item supplied with tag

Address:

Lucknow, Uttar Pradesh

I had ordered a black women's cardigan size 38 and the mode of payment was COD. After I paid the COD and opened my package I found a men's black pullover without tags inside. This company is openly cheating customers. If the sweater I requested was out of stock they should have informed me instead of sending me something I do not need and cheating me. I contacted them by email and phone. There was no response to email. On phone they promised to get the sweater picked up by courier but have not heard from them for the last 10 days. I have lost Rs. 1674/- and would advise everybody against ordering anything from MONTECARLO site.