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[Resolved]  More Supermarket — Billing Wrong

MORE.
TRINETHRA SUPER RETAIL PVT LTD
226, KAMRAJ ROAD
HOPE COLLEGE
COIMBATORE. PH: 2595568

I BOUGHT SOME VEGETABLES AND FRUITS ON 23/02/2009 FROM THE ABOVE STORE. THE NEXT DAY I FOUND THAT THERE WAS AN ERROR IN BILLING. I HAD PURCHASED 100 gms. OF GINGER. BUT THEY HAVE CHARGED ME FOR 1 KG @ Rs. 40/- INSTEAD OF Rs.4/-. I WENT BACK TO THE STORE AND REQUESTED TO CHANGE IT AND GIVE BACK THE BALANCE OR I COULD PURCHASE SOME OTHER THING EQUIVALENT TO THE BALNCE MONEY. THERE WAS AN IRRESPONSIBLE ANSWER AND BEHAVIOR FROM THE BILLING STAFF AND WERE INSISTING/ORDERING TO BUY 1 KG OF GINGER SINCE THEY BILLED WRONGLY. tHEY WOULD NOT LET ME BUY ANYTHING ELSE EXCEPT GINGER TO COMPROMISE THE BALANCE AMOUNT. IS THIS HOW THEY SERVE THE CUSTOMERS? I LEFT THE STORE WITH GREAT DISRESPECT. REQUEST YOU TO HELP ME GET BACK MY BALANCE MONEY.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

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Dear friend,
some eaters are there, there is no camera in more super market so they easily theft customers goods and sell outside.i speak with one of the son(Head of that branch) for my undelivered goods he say i am not responsible for ur goods go and ask delivery boy ok were he is he said he relive day before yesterday as like you i left the store with great DISrespect.
I HAVE PURCHASE ONE 1.25 LT THUMPS UP FROM THE MORE STORE AT BULL TEMPLE ROAD BANGALORE THEY HAVE BILLED ME FOR 33/- WHERE AS IT WAS 21/- SHOWN AT THE THUMPS UP COUNTER THEN THEY CHECKED AT THE COUNTER AND TAKEN MY THUMPS UP BOTTLE AND BILL WITH CUSTOMER SERVICE DECKS THERE THEY RAISED CREDIT NOTE FOR DIFF. 12/- AND PAID ME THE DIFFERENCE 12/- RUPEES BUT NOT GIVEN THE THUMPS UP BOTTLE. EVEN I FORGOT TO ASK THE BOTTLE BACK AND CAME OUT. ONCE I REACHED MY PLACE AND CHECKED THE BILL I REMEMBERED THE THUMPS UP BOTTLE IS WITH CUSTOMER SERVICE COUNTER.

WE WENT BACK AND ASKED THE THUMPS UP BOTTLE THE NONSENSE FELLOW THERE SAID IT'S NOT POSSIBLE TO GIVE ANY THING TO LEFT WE ARE NOT RESPONSIBLE FOR YOUR MISTAKE.

THE WHO WAS THERE AT THE COUNTER AS TAKEN THAT THUMPS UP BOTTLE TO HIS HOUSE.
EITHER WE WANT THAT THUMPS UP 1.25 LT BOTTLE OF OUR MONEY.
TRINETRA SUPER RETAIL MARKET.

IN INDIA NUMBER OF STORE ARE THERE.

BUT THE ARE UNABLE TO MAINTAIN THE WEBSITE.

WHEN I GAVE FEEDBACK AND CLICK SUBMIT BUTTON. THE MESSAGE SHOWING PLEASE CONTACT ADMIN FOR THE ERROR

MORE... MORE .. CHEATING MORE .. CHEATING MORE.

ROAD SIDE SELLERS ARE BETTER THAN YOU.
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