[Resolved]  Mphasis — Rehiring not done

Address:

Bangalore, Karnataka

Hi,
I joined Mphasis and was working as Sr Customer Support for the past one year. My empl nbr :(215927). Suddenly the process was taken back by the client and we were out of jobs. However, the process where i was working along with management took decision and gave all jobs. But a lot of politics were played and all were placed in voice process as we were hired for voice process, however a small chunk were give jobs in non-voice process. Interviews were conducted and we were selected. We thought we can manage in non voice as we have been doing work in voice process. However i was not able to manage and perform in the same process. According to the rules of Mhapsis it clearly says that if the agent or advisor is not able to perform or any skill set mismatch should be given other opportunity or moved to some other process. I have approached my TL, Ops, and even PHD (Process delivery head). Who denied me any help, instead they gave me time frame where if i dont perform i would be terminated. (However the policies clearly states should be given or moved to other process). They made me to put down papers by lot of pressure in the non-voice process. I was given a different domain completely... I was working for a banking domain for almost 3 years. I contacted VP of HR who said cannot do... I put on Bench, where the time frame was only 14 days.. including weekends or holidays. There was a dedicated team to handle such candidates. but no one bothered to call me. I had called me every day without fail.. But the response was not very good from the rehiring team member. Now the previous TL has put the re-hiring as no for me.. Where i was not given a chance as per the policy of Mhpasis or didn't even extend the date of the HR website of Mphasis which could have been done by the either the (TL or the Ops Mngr) If they would have extended the date or cancelled it... Others or some of them from our process were on bench for almost 8 months and was paid for that... Just sitting at home they got salaries.. Mphasis has not given equal opportunities as they mention almost every where. All i want is i given another opportunity in some other process to work with the company.

Regards,
Ramasubrmanian.