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[Resolved]  Msrtc — wrong information on name plate. so i miss my bus.

dear sir,
i am santosh shelar, regular traveller from mumbai to panchgani by state transport. yesterday (date. 02/05/2009) i had resarvation (ticket no.9192599 ) route mumbai central To mahabaleshwar via swargate, seating station kurla neharu nagar, going to panchgani. semi luxury, extra bus. time 23:00. seat no. 23, 24.
This bus come to kurla at 23 : 45. i saw the name plate MUMBAI mahad/poladpur MAHABALESHWAR. but i had some doubt, i ask mister conductor is this bus via PUNE. he told me no. but because i had doubt so i took that bus no.MH-20 D 8995. after long waiting, I had gone to enquiry counter and asked them about bus. they told me to wait and watch your the bus. in marathi (gadiwar lakshya theva). after 15 to 20 minutes i ask them they told me same 2-3 times. then i lost my patience (the time is 1:00 am.) and i ask them strongly. this time he give me one phone number, which was controller of mumbai central. i communicate with that controller he said that bus had departured at right time. i had gone to higher authority Mr. Palav sir and asked him. he sent me again to the controller and told to check the entry of that bus. he had that entry. i again went to meet Mr. Palav sir. he suggested me to claim the refund because this is your fault, we have that entry. after long argument's, he sent me again to that contoller and said to check the other entry( which was passenger absent) by conductor to contoller, because he must have to inform the controller and do the announcement, because this is his duty. but controller was not informed by conductor.
I told him give me this in writing. and sign it. he wrote on back side of reservation and signed with mahamandal stamp. i again went to Mr. Palav and said i want to give complaint against that conductor and also that satara division which used wrong name plate. But he said you cant"t prove that but you can give complaint against conductor. They will take some neccesary action and now you claim the refund which will given as per rule by mahamandal. but you must submit your reservation ticket with that claim form. but i want to have a proof which was sign by controller, because money is not more then my and my wife's mental and physical stress. because we can't go to village for my urgent work because heavy rush and we return home at 2:30 am.
Today's evening i will go to village by state transport bus, at same timing which was yesterday's. because i don't have any option to go. but in future i will think whether to travel by MAHAMANDAL bus or not. This mahamandal which can't use proper name plate which is not more than Rs. 100/-, but give the stress to passenger's which does not count in money.AND I KNOW THEY DON'T FEEL ANYTHING. because this is (MAHAMANDAL is) not them property. that is our property, public property.
I complaint this issue in writing to mahamandal satara division, aftrer i complete my vacation but that will be too late. Can you forward this mail to mahamandal, and give me justice.
I again say that money is not matter, but i want some action taken by mahamandal against that conductor.
thanking you.
santosh shelar.
cell no. [protected]
Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet


maka bhosada tumhare, madar chod. mai bus timing time table dekhne ki koshish kar raha tha, to lavade ke balo. vo bhi net pe display nahi kar sakate. chut ke dalalo. bhosadike mere fukat ke paise gaye na. ye paise kya tumhari bibi chod ke vapas likya.
I am Parmeshwar Lohar, regular traveller from mumbai to Nasik by state transport. yesterday (date. 02/08/2009) Borivali to Nasik at 2.40 pm, Bus No:7973, Dirver No : 1494, Conductor No 33916.

This bus belongs to Bhivandi Depo . I was at borivali ST Depo at 2.50 pm so i Missed bus but i pickup thane bus and goto Kashmira Stop which is next stop of borivali to Nasik bus and secondly i called to Borivali Nancy bus stop bus waiting there for passanger . I am with my ill wife waitng bus at Kashmira and bus came at 3.35 pm and bus was not full of passanger then also Dirver not stop bus at kasmira and so that with me many passanger are waitng that bus . above information provide to bhivandi depo superior but they dont have any fax number, or any complent number or any mail id so they inform me you come to bhivandi depo and write complete then we will take action. so take action and write complent number on each st bus for customer perfect satisfaction.
thanking you.


I want some information,
My relative from U>S>A> had gone to Poone and was about to come back on21 of August to Thane from Poone, bus timing was 7a.m. and it become late and further late upto !0a.m. the timing of departure
changed, he could not wait because he was about to go back on the same day to U.S.A. and was very much ocupied, could not claim for the refund, now, can I claim for the refund on his behalf? can I claim here in Thane? The ticket was purchase in Poone, and due to consa=tant late, he could not travel.Please guide me. Thanks
Pallavi Deshmukh

Transport — Mumbai-Nasik via road

Are you looking for a personal cab for Mumbai - Nashik 1 day trip. Pls call or SMS on [protected]. Very Reasonable charges. A/C car Maruti Esteem.
Mr.Deepak Kapoor,
Vice-president & CEO of S.T,

I am regular passanger of S.T from last 40 years.That is only for 100% safety of passangers.But last 5 years I am seeing that "bad behaviour of conductor with ladies passangers " in S.T.Because When any lady pasanger asked to conductor for seat (place in the S.T), conductor gave him a his side seat to that lady or give a seat like where his(conuctor) friend who is trevelling from that S.T, that seat will be offer to that lady.and at the night time these person(Conuctor or his friend (they all are S.T workers)do the bad work with that lady or girl, who will seated near/side with them. That lady cannot said to them because of SHAME.
I saw this TYPE of ensidance with lot of time with LADIES & GIRLS in S.T, travelling.from the S.T . Any gents asked for seat to sit him, conductor cannot give a seat:But there is any lady ore girl, who are single ore travelling with there husband or father, the only allowed to seat that lady or girl BESIDE OF HIM (CONDUCTOR) and ..This is daily routine of conductor.I saw this type of work did by conductor in S.T for MUMBAI, DEOGAD, VIJAYDURGA & KANAKAVALI DEPOT mostly.

I want to notice to you that there is separate seat in new 2x2 bus, for conductor in Driver's Cabin for Conductor and you must give the strict instructions to conductor that he must be seat at on that seat only.Other wise, One Day, there will be get a news to public that conductor did the rape on ladies passanger on S.T & peolple will cannot give support to S.T to travel. .So I requested to you that give the strict warning to change the behaviour of Yours S.T staff(mostly Conducator and there colligues) & strict warning to them.




M. Mandal — Roads in bad state

We reside in the Pai Layout area in Banaglore (Bangalore 16). The roads have been dug up at least six months back and have not been mended. The rains and traffic cause mess and plight everyday for the residents. Is there anyone looking at the situation? We live in hell everyday. When will the contractors and politicians have time from making illegal money to look into these situations? Hopeless living in this city.

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001