[Resolved]  Mts — Prepaid Balance Depletion

Address:Chennai, Tamil Nadu

I had recharged my MTS Mblaze prepaid device with 3 GB by paying 799 Rs. Balance in my account showed that I have consumed all the 3 Gb that I had recharged. Contacted the Customer Care and they are the most useless people who does not have any information on the connection log and forward the call to a backend team who responds that I have set Automatic Upates in my machine. I have not even connected the Mbalze device in my laptop on the day when all my balance got depleted. I contacted the Nodal Officer in chennai , who took my complaint and did not respond to me at all. I had the most worst experience with MTS. So I had to sell this device to someone in a low cost and tell him that there is some issue.
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Aug 13, 2020
Complaint marked as Resolved 
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i got this problem too...
my balance(10 gb) was detected on the same day few hous after recharge.
Ya same here buddy I recharged MTS MBlaze prepaid with 999 (unlimited downloading) on 27th of July till now I have used only 6.5 GB. From 1st of Aug device started working in 1X mode only not in Broadband mode when I contacted Customer care, they told me that I've exceeded 15GB limit I was really shocked and still I am. Pretty much disappointed. MTS really sucks. Don't opt for MTS ever.
Feel happy my dear friend, I am using MTS net at speed of 27 kbps, and data in my account is 30 GB, however in 15 days it shows I have used data of 8 GB, can you believe with the speed of 27 kbps can i even use 500 MB of Data, that is MTS. I don't say that MTS are bad, but they are worst.
MTS sucks big time . If you are in Chennai circle follow the link, it really works.For past 2 months I suffered a lot by this good for nothing Mblaze rather BLAZE. But finally 2 days back I contacted the nodal officer and things got improved.
Do follow the link and get your complain registered. Do not sit ideal. We have not paid to get in return.

http://www.mtsindia.in/Tamilnadu/contactus.html

Nodal Officer (Tamil Nadu)
Name: Mrs. Pinky Rajesh

Fax No.[protected]

E-Mail Address nodal.[protected]@mtsindia.in
MTS Sucks, I suggest not to go for MTS, if your are in chennai Please don't choose MTS, Poor customer care, poor signal, stupid systems and fraud ADDVERTISEMENTS, Please someone take actions against them

Regards
Sudhakar
we had purchased the MTS from Nagpur office at Big Bazzar 5 Floor, as the speed of the device is very slow, after some time it automatically stop working when i contact your Representative Shri Rahul Arora he suggest that the device is defective and it is only repair only in banglore. so, we had given this device for repairing and after one & half months the device is returned to us but not in working condition and when i again contact your representative he neither received my calls nor visit my office and then after that i had call him from various numbers and after hearing my voice he is disconnecting the calls but after some time one day he received call from another number and he asked me to call Mr. Mahesh His boss and Mr. Shomik but they both received calls only single time and after that they had not received my calls. I suggest not to go for MTS, if your are in Nagpur Please don't choose MTS, Poor customer care, poor signal, stupid systems and fraud ADDVERTISEMENTS, Please someone take actions against them

Regards
Nilesh
i have purchased mblaze premium modem.n recharged it by unlimited plan(999Rs) ..n instantly after recharge i downloaded a movie.the speed was good( About 200kbps) but when..i reconnect the modem after some time( about 8 hours) from broadband mode..it said that : connection to the remote computer could not be established..i tried so many times...but it didn't connect..i just called to customer care..n told about the problem . they said ur 15 gb's r over . thats why that dialog is appearing . i told them : i just have recharged it yesterday. but they said : no u recharged ur modem 17 days ago...at that time i got really angry..i just took that modem n went 2 the office..n said : abe maderchod tera ye bakwas modem mai kal hi recharge kiya...
sirf ek film download kiya tha..aur to bol ra ki 17 din pehle recharge kiya tha...?? muze mare paise wapas chahiye..nahi to tere upar Police case hi karunga...n then i got back my money...then : mai wo bakwas modem uske moo pe mar ke aaya...


guys plz dont buy Mts mblaze..they r [censored]in losers
I have recharged my mts mblaze modem by unlimited Rs.999. After i used above 12GB my download speed is getting slow upto 144Kbps, but my download speed was 2.3Mbps upto 12GB.But they said 3.1Mbps.It was also slow. so, why? they give limit..!!!..Its cheating...!!!
ya bro u saying truth they are mblaze company madhar chod hai

MTS — data depletion

I got a mts mblaze connection in jan 2011.bt as soon as i connect the device 25 -30 mb gets depelted each time. i complained them many time at their customer care service bt they do'nt bother to response.
The problem is after finishing 12 GB for the prepaid plain of Rs.999 the speed becomes too low and the network also becomes very poor so we cant download anything easily after finishing 12 GB, at least everybody needs the speed of above 400kbps speed after finishing 12 GB I mean after free usage, and it (400kbps) is a manageable speed, here at 400kbps we can still download movies or something in torrents at the speed of 45 to 55 kbps speed but the MTS is giving only 153 kbps of speed after finishing 12 GB free usage for Rs.999 .153 kbps speed is very hard to manage because we cant download a movie or something easily and the network becomes too low and it is very hard to catch.Some of my friends regrets who has MTS Mblaze usb modem because after finishing 12 GB free usage the speed becomes too low it is very hard to catch network easily and they said if the MTS company launches the plan of Rs.999 of 12 GB free usage and after finishing free usage of 12 GB if they give the speed of 400kbps instead of 153kbps, all the people will love to buy the MTS Mblaze modem, it is true, and also all the people who uses landline internet connectoins will also cut off their iternet line connections and they will surely go and buy the MTS Mbaze because of the benefit of 400 kbps speed after finishing 12GB of free usage.So we are kindly requesting to MTS service please give us the speed of atleast 400kbps instead of 153kbps after finishing the free usage.

not getting good speed

Hi, I am not even able to open a webpage while using MTS Ultra doongle at my home.. it works sometimes and most of the time it is pathethic.. it will be great i[censored] can check the issue...

very slow

dear sir my business is share trading.so i want speed net work i saw ur add maximum 9 mbps speed then only i bought your mts data card but now i getting only 1 mbps speed so i unable to work speedly pls make speed

Slow speeds fraud

I bought mts thinking that i will get 9.8 Mbps speed!! but the dream turned into a nightmare it's speed are as slow as 0.7 mbps and that's the highest it can go MTS is totally fraud hope it gets caught Mdn no. [protected] Mob no. [protected]

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