MTS MBlaze Data Card — speed is not as per commitment

Address:Chennai, Tamil Nadu

sir,
My name is Arumugam.T
My mail ID:[protected]@gmail.com
MTS datacard no:[protected]
I recharged my data card for Rs.499/- for the first time and committed speed for 5GB is 3.1Mbps.But I used 3GB data only, as per their log data i used 3GB only.Now I recharged my card for Rs.798/- committed data usage 3.1Mbps upto 6GB and unlimited for a month.
but My download speed is not more than 40KBps.MTS is committed speed is 3.1Mbps my signal level is full at all time and modem in hybrid mode only.
my speed is not more than 0.5mbps at all time.i need your help to get the commitied speed and value for my money pls help me i already spoke to customer care regarding this issue they said our speed will be 3.1mbps only.
regards,
Arumugam.T
mob:[protected]
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if any body need MTS data card pre/post in udaipur(rajasthan)
i give u good plan with give device very low price in market
prepaid price with FRC = 1600Rs with 5 GB free 1 month
Postpaid price =599, 899, 999, 1199 RS
rental + 500, 750, 550, 999RS
please contact -hemant paliwal [protected]
my name is arush
my email id [protected]@gmail.com
mts has promised me for 3.1 mbps speed but there is no speed more than 25kbps.still i have used my data card only 3 gb.
please help me .i have already spoke to custmer care and they have said me that the speed is 3.1mbps
Dear Sir,

I am using MTS data card last 8 month. Every month i recharge 999. When the time buy that time its working good but last 3 month its not working speed 0 . I complaint lot of time to I am using MTS data card last 8 month. Every month i recharge 999. When the time buy that time its working good but last 3 month its not working speed 0 . I complaint lot of time to nodel office, last 1 month before the technical officer came to my room and checked the signal strength and all. I get mail from nodel officer and suggest for change the location so i changed my location for porur (chennai) but now also i have same problem, i send many complaint to nodel but no response, Please consider this one and take the auction.

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