[Resolved] Mts — Mobile number portability
Jodhpur, Rajasthan, India
I have UIM card of MTS. I have to Port my mobile number to another network. For this i have tried to send a porting message from my mobile number. It says 'Invalid Destination Address'. I contacted MTS customer care, on 10-Aug, one said We have made a complaint for your problem you have to wait till 14th-Aug, and i did so. I contacted again customer care on 14th-Aug, one said it will be resolved today. Now i got a message on 14-aug, that your complaint has been resolved,now you can send message on 1900. I tried it to send the porting message on 1900, The same problem found i.e. Invalid Destination Address. I called customer care, told the problem, one said it will be resolved till mid-night. Now on the next day i tried this again to message. I was again failed. Again customer care gave me a new complaint number,and to wait till one day. I did so.
This procedure is running till now, for calling to customer care, and getting failure of sending message on 1900. All of the customer care says first 'Why do you want to port' and then says to wait till 3 hours/till 12PM/till 12AM/till next day/we will call you back/ we really sorry and will solve your problem first and so on............
How can i port my number under another network provider.
I don't want again to go to this company service.
Complaint marked as Resolved 2019-06-10 18:52:16
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