[Resolved]  Mts — Not Disconnecting my devices

Address:	50, JDA MARKET, MANSAROWAR LINK ROAD, GOPAL PURA BY PASS, JAIPUR, Jaipur, Rajasthan
Website:	www.kitestechnoworld.com

I Gajendra Gaur (Technical Director of KITES TECHNOWORLD PRIVATE LIMITED) on behalf of kites techno world private limited is not happy with your services and your executives.
Respected Service Provider i have your four MTS MBLAZE connections now i facing many problems so i want to disconnect my connections.
i want to share a very serious problem with you that is:
one of your executive mr ravi [protected] (mts sales executive) one day he came at my office and said me about services and many thing also shared some proposals then i had choose a two plans and received four connections but i did not satisfy with your services then i called to ravi then he said "i am coming" and he did not come here then i was calling him again and again but he was not picking my call and didnot replied me anything. neither call nor sms then oneday i called to ravi from another number then he cut the call and send a sms i am coming at ur office till eveining but he didnot came then i went to your c scheme office there i meet to mr yunus [protected] i shared my all problem and i said him "please disconnect my devices" then he call to someone then mr yunus said i cannot help you.

then i call to customer care and there i was get a good suggestion that is, your executive said that you just go to nearest bro office then you have to create a hot bill and pay that bill then you have to proceed a request for disconnection then we can easily disconnect your numbers but mr yunus said I cannot generate your connections hot bill without the permission of mr jasveer([protected]) then I call to mr jasveer then he said “you have signed and mou with me and now you can’t disconnect your connection before three months and if you want to disconnect these connections the you have to pay generated hot bill and 10000 rupees that is claim amount otherwise you can’t disconnect your connections”
the important thing is that we did not signed any type of MOU with any anyone in terms of MTS internet connections or MBLAZE Connections.

Now the problem is that I don’t want to continue with these dongles that means I want to disconnect these connections that’s why today I was call to mts customer care number then he said I have registered your request and you have to go your nearest bro then pay your hot bill after that your connection will be automatically disconnect with in 24 hrs.my request number is JUL/200662 and I am requesting to you please look on my request seriously because now I am very tired.

When I talked to to mr jasveer then I told him “please give me written document or E mail for the same” but he replied me in very abusing language(me tere connections nahi katunga tere ko jo ukharana h wo ukhar le).

My Connection Details are:
Mblaze Number: 1.[protected] 2.[protected] 3.[protected] 4.[protected]
I am requesting you kindly generate my hot bill and disconnect my connections and ready to pay and try resolve this problem.

REGARDS
Gajendra Gaur
Technical Director
KITES TECHNOWORLD Pvt Ltd
[protected]
[protected]@kitestechnoworld.com