[Resolved]  Mumbai Customs — EG[protected]JP

I have sent gifts to my family on 23/07/2011 through EMS from japan.This was stopped at mumbai customs in next week. I have not received any call or letter from the Mumbai customs about my luggage and reason to stop the luggage. I have waited 2 months that they will send letter or they will ask me to submit any required documents. Nothing I have received from mumbai customs. My family in India tried to give complaint in EMS office however they said nothing will be done with complaint from INDIA. SO I have given complaint in Japan. Japan EMS has given me answer that Mumbai customs expecting a call from my family. I have taken mumbai customs phone number and ny luggage reference number from Japan EMS. I have tried so many times to speak in telephone but no one from mumbai customs answered my call. It kept ringing but no one picked the phone. Now I am in confuse what to do because JAPAN EMS said they have nothing do with it, Its mubai customs has do it.I have no option to contact with customs.

Can you please help me out to get my luggage from customs.
EMS ITEM NUMBER: EG[protected]JP
Customs reference number: BY-11254

Thank you,

Ranjeet Kumar