[Resolved] Myntra.com — money deducted twice from account | |||
i have ordered a jersy online in myntra's website on 30th of march which costs 500 rs. after discount & shipping charges it costs me rs 482.once i have placed my order it showed some server error and asked me to reorder the product.i then mailed the myntra customer service again.they mailed me back stating that that the transaction was not yet done & asked to reorder the jersy.so i re -ordered the same jersy on 31st march and again the same error appeared.i mailed back to myntra customer service immediately stating the problem.they replied me back stating that "probably there might be some problem with the server ,the transaction has not yet been done..try to re-order again or pay the money through check". i checked my balance the next day and got my bank passbook updated & found that rs 482 has been deducted twice (on 30th & 31st of march) from my account..i then again mailed back myntra about this.then they said that only one transaction has been done & shipped me the jersy. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I have placed an order on 23.12.10 and its a designed t-shirt for my new year eve. They have promised it will be delivered on 28.12.10 but till today it has not been manufactured. Their customer call numbers are not responded. They suck!!!
Reply
Myntra.com — Estd. 1977 Men Coffee Brown Leather Sandals color fade out in 2 days from purchase
Bought a flip flop of ESTD 1977 brand and within 2 days i see wear out of color of the flipflops. ESTD1977 is a reputed brand which is hand made leather then how does color goes of in 2days.. Not satisfied with the product
I have ordered saree on black colour but I received the wrong product a poor quality yellow colour saree. During the time of delievery the product came to my home but during the return they told me to self ship plz solve the problem. Otherwise give the money as myntra credit soon. Come and collect the wrong product it is the mistake by myntra
Order I'd:[protected]-2498601
Order I'd:[protected]-2498601
31 product was delivered to me after that put request for return on 6th which was pickup successful on 8th then return got rejected in quality check
![]()
![]()
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
8%
Complaints
9793
Pending
0
Resolved
805
View all 9793 Myntra.com reviews & complaints
+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
View all Myntra.com contact information