[Resolved]  Naaptol / 3G Tablet — Complaint against: Naaptol.Com Order no.: 4365239 Amount loss/claim: Rs. 3398.0 a 3G tablet

Address:Jhalawar, Rajasthan

Sir,
naaptol/bluedart is a fraud service.
Complaint against: Naaptol.Com

Order no.: 4365239

Amount loss/claim: Rs. 3398.0
blue dart give me my pod without stamp of naaptol.
Topics: Naaptol Naaptol.com

I orderd a econnect 1 ghz 7inch tablet pc with 3G-e714
tablet from naaptol.Com.I received it on 12th of july 2012 but when I operated it,it was found to be defective.I called the customer care & they guided me to send back the tablet to their service center,which I DID through blue dart couriers on 14th of july 2012 & it was delivered on 23th july 2012.Since then I am calling the customer care to enquire about my product & all that I am told is to wait.The mail from their support department states that my product will be replaced within 21 days but still the product has not been replaced.I have lost my peace of mind since I bought this tablet for my brother marriage & I am really ashamed of shopping at naaptol.Com,a company that sells defective products & is duping the sincere customers of their hard earned money.Whoever reads this,please be aware of shopping at naaptol.Com or you will loose all your money & peace of mind.
Sir, i feel very very sad
b/z it's my earning money.
My mob. No. [protected]
My dockit no.
[protected]

Waybill No : [protected] Reference No : ORDER NO-4365239
Pickup Date 14 July 2012
From Jaipur
To New Delhi
Status Shipment Redirected
Contact Customer Service
New Waybill No [protected]

Waybill No : [protected] Reference No : 027 - [protected]
Pickup Date 16 July 2012
From New Delhi
To New Delhi
Status Returned To Origin
Contact Customer Service
New Waybill No [protected]

Waybill No : [protected] Reference No : 4365239
Pickup Date 17 July 2012
From New Delhi
To Mumbai
Status Shipment Redirected
Contact Customer Service
New Waybill No [protected]

Waybill No : [protected]
Pickup Date 21 July 2012
From Navimumbai
To Mumbai
Status SHIPMENT DELIVERED
Date of Delivery 23 July 2012
Time of Delivery 11:55
Recipient Paresh
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

As per our telephonic conversation you said that you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

We have escalated the issue to our concerned vendor team and awaiting a revert on the same.

Please be assured of complete resolution.



Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

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