[Resolved] Naaptol — cheating by taking order for out of stock mobile | |||
Hi, i placed an order for samsung mpower tv phone on 2.9.12 for rs 4650. I got confirmation that order accepted and will be processed soon but to my surprise, I got message on 5.9.12 that due to out of stock situation, my amount will be refunded. I got another messag on 6.9.12 that my refund cheque processed soon. So I want to know that my account debited online using debit card but why they send me cheque for which I have to wait for how many days this is cheating and use of customer's money for one week. I want that before taking any order, they need to check stock so that cusomer do not place order. Comments Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Thank you for notifying us with your complaint, we regret for the inconvenience caused to you.
We would surely resolve issue, kindly help us with your order id so that we can assist you better.
Looking forward for an early update from your end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.