naaptol.com / Blackberry 8830 — False offer and defective product | |||
Hi , It seems that you (Naaptol) do not reply on the chain of responses hence I'm submitting a new complain. I complained about the defective products received from you i.e Blackberry 8830 with Broken Card slot (which I fixed and is now working), a Dead Polo watch and Blue tooth earpiece, and no charger attachment. Also, Im not getting the discount of 23% on my monthly reliance bill for a year As per my conversation with Saddam from Customer Service he informed me that THE 23% DISCOUNT OFFER ON RELIANCE BILL IS NO LONGER AVAILABLE, AND YET IT IS BEEN ADVERTISED ON THE WEBSITE (This is UNFAIR! you are cheating customers as the offer is still on the website today. Link to offer:-http://www.naaptol.com/price/941002-BlackBerry-8830-CDMA-+-GSM-Mobile.html).. I told him that I just want to avail the offer and the gifts replaced as the phone is now working however, He advised me to send the handset back with all the defective gifts and a refund will be processed. I WOULD WANT A RETURN REPLY HERE ASKING ME TO DO THE SAME SO I COULD BE ASSURED THAT I WILL GET MY REFUND. Regards, Richard Borde Was this information helpful? | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation earlier we have already informed you that send your product on our below mention warehouse address.
JS associates.
2, Mangesh Industrial estate,
Subhash Nagar
Mulund Link Road.
Nahur West - 400 078.
Land mark Behind Designo Furniture Showroom
Request you to send your product on our address as soon as possible so that we can assist you further.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.
It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.