Naaptol.com — COMPLAINT AGAINST NAAPTOL | |||
DEAR SIR I HAVE BOUGHT VOX V8500 MOBILE FROM NAAPTOL ON DATED 27/05/12 WITH ORDER NO 4071924 BUT I RECEIVED DEFECTIVE MOBILE AS PER PHONICALLY CONTACT NAAPTOL GIVE ME SERVICE CENTER ADDRESS AT ROHTAK CITY , BUT WHEN I GO THERE SERVICE CENTER SAYS MY CONTRCT IS OVER ON 31 MAY, 2012, AGAIN PHONICALLY CONTACT BUT NO SOLUTION THEN NAAPTOL SAY FOR REPLACEMENT , I SEND MY MOBILE THROUGH BLUE DART CURIOR ON DATED 08/06/12 , BLUE DART WEBSITE DETAIL AS FOLLOWS " Waybill No : [protected] Pickup Date 08 June 2012 From Rohtak To New Delhi Status SHIPMENT DELIVERED Date of Delivery 13 June 2012 Time of Delivery 19:30 Recipient Gagan " BUT NOW NAAPTOL IS WANTING POD FROM ME , THEY ARE TOTLY HARSSING ME SUGGEST ME WHAT I DO FROM TARA CHAND [protected] Was this information helpful? | |||
1 Comment | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation you said that you have sent product at Alpha Radio's address for replacement via Blue Dart Courier & AWB No:[protected].
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 3022791 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.