Naaptol.com — COMPLAINT AGAINST NAAPTOL

Address:Rohtak, Haryana

DEAR SIR

I HAVE BOUGHT VOX V8500 MOBILE FROM NAAPTOL ON DATED 27/05/12 WITH ORDER NO 4071924

BUT I RECEIVED DEFECTIVE MOBILE

AS PER PHONICALLY CONTACT NAAPTOL GIVE ME SERVICE CENTER ADDRESS AT ROHTAK CITY , BUT WHEN I GO THERE SERVICE CENTER SAYS MY CONTRCT IS OVER ON 31 MAY, 2012,

AGAIN PHONICALLY CONTACT BUT NO SOLUTION

THEN NAAPTOL SAY FOR REPLACEMENT , I SEND MY MOBILE THROUGH BLUE DART CURIOR ON DATED 08/06/12 ,

BLUE DART WEBSITE DETAIL AS FOLLOWS

"

Waybill No : [protected]
Pickup Date 08 June 2012
From Rohtak
To New Delhi
Status SHIPMENT DELIVERED
Date of Delivery 13 June 2012
Time of Delivery 19:30
Recipient Gagan


"


BUT NOW NAAPTOL IS WANTING POD FROM ME , THEY ARE TOTLY HARSSING ME

SUGGEST ME WHAT I DO


FROM

TARA CHAND

[protected]
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Comments

Dear Tara Chand,

As per our telephonic conversation you said that you have sent product at Alpha Radio's address for replacement via Blue Dart Courier & AWB No:[protected].

Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Your complaint Id 3022791 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.

Please be assured of complete & satisfactory resolution.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

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