[Resolved]  Naaptol.com — mobile defective

I have purchased a cell phone in your Company by email. Set number is 5800i Xpress music. The Cell is Defected. Cell sound is not proper. Pls change the set. & Reply Me in this email id. [protected]@gmail.com

mera naam lajpat singh [protected] new delhi hai maine aap se e3300 phone kiya tha 6/04/2010 ko wo defected nikla maine wapas beja 30/04/2010 ko abhi tak koi jabab nahi aaya kya mai apna phone / payment, bhul ja u mai ye es liye kah raha hu ki aabhi tak koi responce nahi mila phone karta hu kahte hai call aa jayegi abhi ntak to koi call nahi aai batao main kaya karu

listen you men i have got defected piece of Boss e3300 so i am telling you that this phone is stop working regularly, got hang everyday 4 times a day and what kind of battery you all are gave me that back-up of time is only 2hours.About Charger it not charging from first day I have told about it to the customer care cell but they consoled me by saying that they will deliver me the replacement but from that day I have not got any replacement.My Complaint date is[protected] but don't got any kind of response. I'm asking you to reply me as soon as possible, and my contact no. is [protected].Please reply me & change my set and my email address is [protected]@yahoo.com

order no:1062566 product no:i68iFone Touch SCREEN mOBILE
recieved on 15/12/2010. Now 7/11/2011 it(touch screen of the mobile) is not at all working .Inform the procedure for replacement immediatly. to inform email adress is www.[protected]@gmail.com