[Resolved] Naaptol.com — spy pen 16 GB not working we are send back as per /advice To , your Vendor - Aditya infotech

babu lal

from Mumbai, Maharashtra

Address:

Jaipur, Rajasthan

I am received a Spy pen camera by Naptol .com Vide challan No 6439216 / agansit my order No. 1077721 dated[protected] this product not receive in working condiction and I am send back to naptol /Vendor M/s Aditya Infoteck / Hydrabad[protected]by *aramex *courier * by dated[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

akak2011

from Agartala, Tripura

I agree with NAPTOL ATTITUDE. THEY ARE RELUCTANT TO SEND ME THE REPLACEMENT OF ONE OF THE PRODUCT PURCHASED BY ME AND FOUND DEFECTI VE IN THE SAME SPECTRUM EVEN AFTER CONTINUOUSLY MONITORING WITH THEM FOR NEARLY ONE YEAR!. NAPTOL IS NOT WILLING TO PAY MY MONEY BACK OR REPLACE ME WITH ANY OTHER WORKING PRODUCT AS PER MY DIRECTIONS.

I NOW HAVE TO APPROACH THE CONSUMER FORUM, IF REPLACEMENT AS DESIRED IS NOT PROVIDED TO ME AND RESOLVED MY ISSUE BY THEM VERY SOON.

vishwanathks

from Bengaluru, Karnataka

I am received a Spy pen camera by Naptol .com agansit my order No. 1579336 dated[protected] this product is not working at all how i have to replace this product...

akak2011

from Agartala, Tripura

i have a similar experience and I am yet to receive the replacement. I already lodged my complaint with consumer forum for necessary action but they are salient. God only can help us. i feel now almost one and half years passed and no actions will be taken by the consumer forum as such.