Naaptol.com — Naaptol.com not refund my money for order 4005638

Hello,

I ordered a product on naaptol.com on 17th may 2012 with order id : 4005638 , after a week i did't get product and then they told me we dont have this product in stock and will refund your money. After regularly call to customer care about the refund now the order status says Amount Refunded. But i did't get any amount in my account. I again call customer care and they give me this transaction number : [protected] and said we have transfer the refund amount to your bank on 5th Jun 2012, please check with your bank. I checked in my bank and they told me no any transaction process in your account on 5th Jun, and i check on 6th and 7th Jun also but no any amount deposit in my account and also the transaction number is not correct bank said.

I again call to customer care and they give me this email id and said send your bank details on this email backoffice.[protected]@gmail.com, but not get any response. I am very frustrated with naaptol.com service from 17th may after my order. I have lost my 5390 rs. amount and lot of moblie balance to call customer care.

I recommened to everyone please dont trust on naaptol.com.


Ramesh Mahajan
+91-[protected]