Naaptol.com — product not delivering and payment already made | |||
I have made an online shopping of a micromax superfone a50 mobile on 6th June 2012. i made the payment online at the time of shopping. there it was said that the product would be delivered within 10 days. it is now more than 15 days and the product is not delivered to me till now. i called customer care of the company several times and they only say it will be delievered in 1-2 days but not delivered till now. i ask them to cancel the order and refund my amount back in my account but they are not doing that also. i request you to kindly look in the matter and please help me to get my amount back so that i purchase another mobile from market. the order no. of naaptol transaction is 4138354. my mobile no. is [protected]. Was this information helpful? | |||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation, you said that you have not received delivery.
We regret for the pro-longed delay in dispatching the order to you. Please accept our apologies over this incident.
We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.