Naaptol — Item not dispatched

Address:Karimnagar, Andhra Pradesh

I have ordered 'Samsung Guru W139' on 05.07.2012 in Naaptol website and my order id is: '4347505'. Till to date the order had not dispatched and in the website, the status is displaying 'Your order will be delivered shortly'. Very poor and delay service by Naaptol. Atleast not responding for mails.
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Dear Customer,

We regret for the delay in responding to your mail, please accept our apologies at this incident.

We have escalated the issue to the concerned vendor and the product would be dispatched to you at the earliest on priority basis.

Please be rest assured as you will receive the replaced product within 7-10 working days.

Once again please accept my apologies at this incident.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.
Hello Naaptol Support,

Please verify my order once again!!! Did you stand on your words???? Why my order is cancelled? Please inform me. Atleast the reason you are not providing through mail. I have send 3 mails. But no reply have received from your side.

Very poor service.
I have ordered 'Shree Dhanlaxmi Offer - 111 Pcs Kitchenware Set' on[protected] and my order id is: '7312084'. Till to date the order had not dispatched . Very poor and delay service by Naaptol.

order id- 7312084
product- shree dhanlaxmi offer - 111 pcs kitchenware set
order date[protected]
shippment details- hydrabad post with AWB no: XN02157976 IN

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