[Resolved]  Naaptol — Mobile Not received after repairing

Address:Thane, Maharashtra

NAAPTOL Ref. 459798
Name : G.N.Kutty
Product: Boss Sleek Mobile
My Mob[protected]Now am not in India)

Res. Sir/ Madam,

This has reference to "Boss Sleek" mobile which i bought from New Delhi through naaptol, When I receive the mobile the speaker was not working. After contacting Naaptol they told me to send the same to their Mumbai Office for Repair. However, Naaptol is not revert the mobile for one to Two months. As i am working in INDIAN ARMY, In the meantime I have traveled to South Africa on Deputation Job under Indian Army. I Informed the same to Naaptol for Change of the address and called from South Africa more than 50-60 time. Now I can not receive my Mobile at Delhi Address. So i given my Brothers Address which is located in Kalyan Near to Mumbai and his contact number, When we calling Naaptol They will say you will receive the same within this week. This exercise is going since last 4 months and they have not yet couriered.

Address to be dispatched :
Arun Kumar C
Friends Colony, H Wing,
Room No. 202, Chinchppada,
Rajbhar nagar, Kalyam East, Thane Dist.
Maharashtra 421306
CTC: [protected]


It would be great! if you can help me in this regard.
Kindly request you to deliver the mobile to my brothers below address.

Yours Sincerely,
G.N. Kutty
JCO -Indian Army
Infantry Battalion
Madras Regimental Centre
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Aug 13, 2020
Complaint marked as Resolved 
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I am a victim of a similar fraud.I advise you to file a police complaint which I have done and the police have been kind enough to talk to Customer Care of Naaptol.

Take a tough stand and you will win.

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