Naaptol — Received faulty Blackberry Storm 9530 with 3G

Address:Mumbai City, Maharashtra

Faulty Blackberry Storm 9530 with 3G
I ordered Blackberry Storm 9530 with 3G from naaptol, order number 1335867
I ordered it on 2nd Feb and recieved it on 11th Feb, after receiving the mobile i found that it is not working so on the instruction of customer care executive i send it back to the naaptol immediately and was recived by them on 14th Feb as confirmed by courier and naaptol executive.
They promised to send either a working mobile or refund money with in 7-10 working days but even after month passed i haven't received any thing.

Regards
Kafil
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Blackberry Phone — Money not yet refunded

My order no 1073697 , I had plced order for Black Berry world phone sprint 8830 on 13/12/2010 ,after 15 days I got call from your office saying the phone does not work properly in CDMA version, so I choose to cancel the order, still after nearly a month, I am still waiting to get my cheque of refunded amount or credit entry on my credit card statement
Its true even i hav ordered two phones both are Damaged.
My first Order No. 3267736 n my second order No. is 3301788 both are damaged.

Naaptol/blackberry storm 9530 3g — money refund

hello sir,
good evening ..

this to inform you sir that i had ordered blackberry storm 9530 3g from naaptolcom on-6/2/2012 for that i had paid 9198 rs to the company ..
they had delivered bad quality product to me ..it was not mentioned earlier by the company regarding product quality .i had a word with them that time they didn't told me the right thing and they had cheated by giving false information about the product..and they haven't given bill and warranty card of the phone ..the product was delivered through courier to me on ..the screen of the cell phone is poor that it is moving out of the phone and the touch screen is not functioning , back portion of phone is also of very poor quality as it seems like it was not original blackberry and even in spite of complaints they didn't respond once .. complain number is-2416906..sir please help me out and help me in getting my money back ..pls sir take strict action against the company..pls sir i want my hard earned money back .pls help me..

i ll be highly obliged for your kind consideration..

regards
name-rohit agarwal
contact no-[protected]
email [protected]@gmail.com

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