[Resolved] Naaptol — NAAPTOL ONLY MAKES COMMITMENT TO RESOLVE YOUR MATTER BUT HARDLY DO ANYTHING........ | |||
ORDER NO-3841144 LOST MY BLACKBERRY STORM DUE TO MISGUIDANCE OF NAAPTOL'S EXECUTIVES. NAAPTOL THE THIEVES HARDLY TAKE ANY INTEREST IN THE MATTER. THEY ONLY GIVE ASSURANCE THAT THEY WILL DO SOMETHING. JUST TO SAVE THEIR REPUTATION BUT DOESN'T DO ANYTHING. SO MY MESSAGE TO ONLINE SHOPPERS: FRIENDS BE AWARE OF SUCH FRAUDS. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
As informed to you over the phone, you had send product through Track on Courier AWB# [protected] & the same was returned back to you by Trackon courier in EMPTY condition. Hence, Naaptol is not responsible for the mishandling done by Trackon courier.
We request you to register your complaint with Trackon courier and demand for your product or money, which was found missing in the Box.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
As informed to you over the phone, you had send product through Track on Courier AWB# [protected] & the same was returned back to you by Trackon courier in EMPTY condition. Hence, Naaptol is not responsible for the mishandling done by Trackon courier.
We request you to register your complaint with Trackon courier and demand for your product or money, which was found missing in the Box.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation you said that you have sent back product at our warehouse address.
Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Your complaint Id 2846685 & We have escalated the issue to our concerned team and awaiting a revert on the same. We request your patience in the interim.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.