Naaptol — Purchase of HTC G1 Android mobile - Not functioning - returned to said address - replaced new phone not yet received - reg.

Address:

Namakkal, Tamil Nadu

Sir,
I am purchased the HTC G1 Android mobile phone through Naaptol. My order No : 4010350. The phone sent to me was not functioning. After the Naaptol's advise through email, I resend my phone through Blue Dart Courier Service to said wharehouse in Mumbai.. After that I have received email from Naaptol ([protected]@naaptol.com). Email copy enclosed herewith. As per this email information the whole phone sent by General Post Office AWB No: RD[protected]IN. But the said parcel Not yet received by me at till date. I enquired the Post Office, there is no parcel is booked in this AWB No: RD[protected]IN .
So, I want to receive the new phone from Naaptol. In this matter I write so many emails to [protected]@naaptol.com. Please Make necessary steps to solve my problem with Naaptol and other one Not got this experience with Naaptol.
T.S. Balamurugan,
Cell no: [protected]


Received Email.
from support [protected]@naaptol.com
Jun 22
to me, jignesh.gangap., divya.susai

Dear Mr Balamurugan,

Thank you for writing to Naaptol.

We regret for the delay in responding to your mail, please accept our apologies at this incident.

Kindly be inofrm that vendor have dipstached whole product via General Post Office and AWB no:- RD[protected]IN

The product will be delivered at your billing address within 7-10 working days.

We request your patience in the interim.

Regards,

Manjeet S.
CRM.