[Resolved]  National Insurance Company — Claim not received

Address:

Hamirpur, Uttar Pradesh

Hello Sir/Madam, My Name is Prashant Kumar, resident Hamirpur (Uttar Pradesh) City got my car insured from National Insurance Co. in April '13 under policy no:- 450504/31/13/[protected]. I met with a small accident in Hamirpur in may '13 in which my car side got damaged which were corrected with my Insurance policy. I have paid the amount of Rs.13275/- for the repair of the damages of my car to the company. But till date, claim charges are not being credited into my account by National Insurance Co., though the insurance surveyor Mr. Anil Mishra ([protected]) from kanpur verified the same in Kanpur and reffered my claim file for further processing. I don't know where it is pending from last 3 months. After two month when i did not get any refund from the company then i call to the surveyor to know the reason for delay them he told me that due to his personal reason he did not submit the file yet and he will be submit the file. I asked him to submit the file and now when i called him again after 15 days than he asked another reason for delay that he did not get the cheque from the office and i need to go to the insurance office and see the status. I am really shocked with the attitude of the surveyor . Kindly get my issue solved on urgent basis as my money is stucked from last 3 months. Kindly do the needful on urgent basis and revert as soon as possible. Plz find my contact details below:- Prashant Kumar Contact No:- [protected] E-mail :[protected]@gmail.com