[Resolved]  Naukri.com — cheating by naukri.com resume service

Address:Maharashtra

I have paid for the naukri.com resume development service with Customer Code. No. - 110522CS493310 and Transaction code - 110523TS621121 paid INR 5400/- on 24 May 2011. I have been told that I will get call from resume developer and resume development will be completed within 10 days. I waited for 11 day and there was no mail or call. I started calling to the person called me for payment (ankita.[protected]@naukri.com) but no pickup (I keeps calling every day but she never picks up the call. during call sometime I see my call goes on waiting but she dont pick my call) I contacted customer care 4 times and they says I will get a call back in 10 minutes, It will be resolved in 1 day, etc, etc.

I started sending mail from 12th day, I even wrote to 1st level escalation level and then to 2nd level escalation level and after another 10 days got a mail that my draft resume has been created and sent on my mail. I checked the mail and surprised to see that the content in the resume contains my 1 year old data. I am further writing mails, calling customer care and on Ankita's phone but to response. I have given my latest data and asked to update the resume but have not got any response yet. I don't know what to do and whom to reach.

Please help.

Thanks and Regards,
[protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr Behera,

With reference to your discussion we hope your concerns have been addressed satisfactorily.

Please write us at [protected]@naukri.com in case of further assistance.

Thanks and Regards

Service Head
Customer Service
Naukri.com – A Division of Infoedge (India) Ltd.
B -77, Sec – 5, Noida – 201301

Toll Free Number[protected].30 AM to 6.00PM)
Board number[protected].30 AM to 6.00PM)
International Clients - +[protected].30 AM to 6.00PM) IST
I took services from naukri and want to give special thanks to the efforts made from naukri team, for being professional customer centric both in term o[censored]nderstanding the customer requirements, as well as delivering the output.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naukri.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    2710
    Pending
    587
    Resolved
    1595
    Naukri.com Phone
    +91 12 0404 9800
    Naukri.com Address
    A-88, Sector-2, Noida, Uttar Pradesh, India - 201301
    View all Naukri.com contact information