[Resolved]  Naukri.com — My Naukri Profile photo pending for approval

Dear sir/mam

My name is vinod. I have made profile on naukri.com but on my profile, my photo is not approved. Please approve my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased. Please approve my profile pic as early as possible.

My email ID: [protected]@gmail.com
My Contact: [protected]

Thanking you,

With Best Regards
Vinod Yalburgi
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Mar 30, 2024
Complaint marked as Resolved 
My issue was resolved after escalating the complaint to the Grievances cell. I appreciate the help!
Naukri.com customer support has been notified about the posted complaint.
Mar 26, 2024
Updated by Vinod-1980
My profile pic status showing as "Approval Pending". The screenshot is attached below...
Verified Support
Mar 27, 2024
Naukri.com Customer Care's response
Dear Vinod Yalburgi,

Greetings!

Thank you for contacting us.

We are unable to check your paid account detail with the email id and contact number shared by you. In case of free user kindly write to us on [protected]@naukri.com and we will be glad to assist you.In case of paid user kindly share your registered email id on which you have availed the paid services for further assistance.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Verified Support
Mar 27, 2024
Naukri.com Customer Care's response
Dear Vinod Yalburgi,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Mar 28, 2024
Updated by Vinod-1980
Hi Shikha (Naukri team),

My query was regarding the regular account and not paid account.

If your service is so bad on the free account then why should I buy your paid service???

First, learn to resolve simple issues like not approving customer requests for updating the profile pic and then ask for payment. I guess you've that much decency at least???

There is no email ID in your response. How should I contact you?
Complaint comments 

Comments

Hi Shikha (Naukri team),

My query was regarding the regular account and not paid account.

If your service is so bad on the free account then why should I buy your paid service???

First, learn to resolve simple issues like not approving customer requests for updating the profile pic and then ask for payment. I guess you've that much decency at least???

There is no email ID in your response. How should I contact you?

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