[Resolved]  NDTV Imagine & 9x — Charged Money on Mobile Call unethically

On 13th Dec, 2009 between 00:00 Amm - 00:15 AM, I was looking Gold Safe, a TV program on
"NDTV Imagine & 9X" coming at "12.00 Midnight - 02.00 AM, Monday - Sunday".
I made a call on the number - 5664464, to participate in this show.
I was on the call about 4 minutes and they charged 48 INR. (Rupees), and it's okay
as the call charges were 12 Rs./minute, but one thing against which I want to complain is that
when I was on call (at the given number : 5664464), a computerized response was coming repeatedly that
'You are in a queue, please hold the call, your call may be received anytime', between that period my call was not received
and this show was Live, and the TV show anchors were waiting to receive a call from the participants.
So, here the fact comes that they are making us fool, and even then there was no participant online with them, they were
telling the callers (participants) they are in a queue , and for that time they were charging 12 Rs./minute.

Overall it's a Quiz Show, so why they are making such things and taking money by making the customers fools.
Create a healthy quiz show, and also update the winners' (last few latest) information on the website, so as to
make it more credible and reliable.

I am sure, this way, they can earn (are earning) max once from a customer,
but one thing which they are loosing increasingly, is our trust on TV show and the on channel as well.
Hope, the TV shows will not play with us, and will organise a healthy quiz show.

If possible, return my money back.

Contact : [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

from TM-PlusP comes a message WINNER [protected] IS CHOSEN FOR 2500 doller cash prize, call[protected] now. When i call nothing repley comes but my baleance reduce 10 rupes.i want to know how it is happen

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NDTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    129
    Pending
    0
    Resolved
    31
    NDTV Phone
    +91 22 3043 4600
    +91 22 4334 1000
    NDTV Address
    7th Floor, One India Bull Centre, Jupiter Mill Compound, Senapati Bapat Marg, Elphinstone Road, Mumbai, Maharashtra, India - 400013
    View all NDTV contact information