Comments
Hi Nishant
find the details on transactions
Transaction Details
___________________________________________________________________________
Account Number : [protected]
Transaction Id : S11390455
Transaction Srl No : 1
Transaction Date : 29/04/2011
Transaction Amount : (INR)1, 500.00
Original Amount : Not Available
Original Currency : Not Available
Conversion Rate : Not Available
Transaction Type : DR
Cheque Number :
Transaction Description : ePAY/To:ATOM TECHNOLOGIES/4239699/neeta travels
It was done by netbanking
find the details on transactions
Transaction Details
___________________________________________________________________________
Account Number : [protected]
Transaction Id : S11390455
Transaction Srl No : 1
Transaction Date : 29/04/2011
Transaction Amount : (INR)1, 500.00
Original Amount : Not Available
Original Currency : Not Available
Conversion Rate : Not Available
Transaction Type : DR
Cheque Number :
Transaction Description : ePAY/To:ATOM TECHNOLOGIES/4239699/neeta travels
It was done by netbanking
Hi Amit,
Our customer support team has already spoken to you and as you know the transaction was not completed till the ticket generation but the amount got deducted. The Payment gateway refund we processed didnt happen for some reason. So we are doing the refund manually(offline via bank deposit). It should be done within a week.
If you dont see the refund in a week, please replay the same customer support email you sent today.
Thank you for the understanding.
Regards,
Nishanth,
Manager(Complaints) at Neeta Travels
Our customer support team has already spoken to you and as you know the transaction was not completed till the ticket generation but the amount got deducted. The Payment gateway refund we processed didnt happen for some reason. So we are doing the refund manually(offline via bank deposit). It should be done within a week.
If you dont see the refund in a week, please replay the same customer support email you sent today.
Thank you for the understanding.
Regards,
Nishanth,
Manager(Complaints) at Neeta Travels
Hi Mr. Nishant
Still I have not received my money 1500 Rs., I am unable to understant your problem which is from last 61 days. I have been continuously calling to your team since the first day and have wasted too much money for STD calls, return my money within 3 days, otherwise I have to go to consumer court then I will demand 1500 + Money wasted in STD Calls also mentle tantions given by Neeta.
Still I have not received my money 1500 Rs., I am unable to understant your problem which is from last 61 days. I have been continuously calling to your team since the first day and have wasted too much money for STD calls, return my money within 3 days, otherwise I have to go to consumer court then I will demand 1500 + Money wasted in STD Calls also mentle tantions given by Neeta.
Hi Amit,
We also faced the similar situation, our amount was only Rs 850 and it was a refund for cancellation.
After wasting too much money on STD calls for 2 months, we got the contact no. of one Mr Sanghvi (Tel:[protected]) and this gentleman ensured that the refund got credited to our account within 2 days.Hope he may help you .
We also faced the similar situation, our amount was only Rs 850 and it was a refund for cancellation.
After wasting too much money on STD calls for 2 months, we got the contact no. of one Mr Sanghvi (Tel:[protected]) and this gentleman ensured that the refund got credited to our account within 2 days.Hope he may help you .
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+91 22 2890 2666 [Mumbai]
+91 94 2989 3100 [Surat]
+91 21 6826 1781 [Mahabaleshwar]
Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
This is Nishanth from Neeta Travels. From what i understand, the refund is processed but the amount is not credited back to your account.
Can you please give me your booking id? I'll check the status and let you know.
the thing with refunds is, we will process almost the same day or the next day but the time lag is there from the banks. Different banks take different time for this. So once we process the refund, it out of our hands. Some credit card refunds take upto 45days to reflect back.
so thats the issue, we are here to help you and make it easy for booking online.
Please share the booking id.
Regards,
Nishanth,
Manager(Complaints) at Neeta Travels