[Resolved]  Neeta Tours And Travels Bus Service — Bus caught fire

Address:Mumbai City, Maharashtra

Considering Neeta Tours and Travels as a branded company delivering best services I took the risk of travelling with my dad in one of the Neeta A/c Sleeper bus number MH 04 G 4372 from Ahmadabad to Mumbai which departed at 7.30 pm. The bus caught fire and there was smoke inside and outside the bus after approx. 65 km from Ahmadabad. We got out of the bus and the driver checked the problem and came to the conclusion that the bus cannot go any further. We were left stranded on the express highway at 9.30pm with no food, no water and no lights in the midst of the dangerous highway. Operators in the Neeta office refused to send a new bus and left us stranded on the highway to wait for a mechanic to come and repair the broken bus.

We waited for more than 1.30 hours and finally took a decision to board the late night flight from Ahmadabad airport. Since there was no transport facility available on the dark highway we had to cross the dangerous road and go on the other side to take lift from other traveler. Fortunately after trying for 30 minutes a truck driver felt pity on our situation and drove us to the nearest rickshaw which dropped us to airport just 5 minutes before the check in gates were about to close.
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Aug 13, 2020
Complaint marked as Resolved 
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    NeetaBus.in / Neeta Tours & Travels Phone
    +91 22 2890 2666 [Mumbai]
    +91 94 2989 3100 [Surat]
    +91 21 6826 1781 [Mahabaleshwar]
    NeetaBus.in / Neeta Tours & Travels Address
    Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
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