[Resolved] Neeta Tours And Travels — No refund of ticket money when bush got canceled | |||
Had booked a ticket with Neeta Tours and Travels on[protected] from Borada to Pune. The bus was supposed to start at 10:30. Was made to wait till 12:30, when finally was told that the bus was canceled with no alternate arrangements. They did not even refund the money saying it was booked online. I was asked to contact their booking website (www.neetabus.in). None of their mail ids get a response. The call center guys had no clue what to do. After following up for 4 months, i contacted their office in Mumbai. They made me follow up for some more months. Till date (9 months and counting), i am still made to believe that booking online was a bad idea and i should wait for some more time to get the refund. I think dragging them to consumer court is the only option. Pathetic service. Advice everyone to stay away from these CONers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 22 2890 2666 [Mumbai]
+91 94 2989 3100 [Surat]
+91 21 6826 1781 [Mahabaleshwar]
Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
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