[Resolved] Neeta Travels — inappropriate service & betrayed customers | |
I took a Neeta mumbai darshan coach, and they are bounded to show all the main places they said for. they have also charged in advance for the same. but by evening their bus got some problem, and for that we had to wait for long at the road side on the way of Mahalakshami Temple. then their another bus came & took us to the temple & said that our bus will come soon to pick up us from there. after darsan (within 10-15 mins), we came back the stop but no bus came to pick up & we waited for 1 hour. in the meanwhile we contact their person, who said now no bus will come because it has come to take us but we were not there. and when we contact them again they put us on hold & did not give any reply till last. then we have faced so many problems to reach our hotel that was in santa cruz (west), because the place is new for us. thats why we hired mumbai darshan coach, but they betrayed us.Neither they come nor return our money back, as they charged excess. this is very rediculus & these kind of services are not acceptable. kindly take appropriate action against them. otherwise i approach high authorities/consumer courts. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I have booked 3 tikets of dated[protected] from Thane - (Mumbai) to Shirdi (Ahamadnagar) & return[protected]morning 8.30 am). while from thane to shirdi there was no problem but while return instead of 8.30 bus left shirdi office at 9.30 am and near by the office another pickup point was there again driver stoped the bus and around 30 to 45 min. waiting for passangers and again and like wise driver collecting passangers from highway and from outside the ST stand all passangers complaint the driver and also the pickpoint offices that don't take so much time on the pickpoint but they just told us "jub bus full hoga tabhi to aage jayega. aapko mangata hai vo karo." we told them this is not the share auto we ahve to reach our places on time. but they were not ready to listen us while returning back bus no. 5458.
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neeta travels is best sarvis
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+91 22 2890 2666 [Mumbai]
+91 94 2989 3100 [Surat]
+91 21 6826 1781 [Mahabaleshwar]
Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007