Neeta Travels — misbehaviour and wrong info | |
I had taken a bus from Mumbai to Pune on 28th Jan 2009 in the evening.In the mid way when the bus stopped for the usual 20 min break before lonavla, I asked the driver whether the bus will stop at parihar chowk in pune or not. The driver told that there is stopage on that point. But later hwen the bus finally arrived at pune and the time was appx. 11 in the night, I realised that the stop has not arrived. I again asked the driver whether I have missed my stop. Then the driver told that no bus now stops at parihar chowk. when I asked him that why he gave me wrong information when I asked earlier, he start misbehaving with me in harsh language. Ultimately at that hour of night I had to get down at an unknown stop. The story doesn't end here... when the next day I came back to Mumabi and I contacted higher officials of Neeta travels and told them, they said that they will call back. After that I made many follow up calls but every time there was the same reply. Till date there is no return call neither I know what happened to my complaint. I want action to be taken for this mental harrassment i had gone through. Its very non professional on the part of Neeta travels that being the highest used travels, they treat their customers like this. Was this information helpful? | |
 3 Comments | |
Comments
Hello,
I find neeta travels very disgusting and not worth wasting money. They are only interested in filling their passengers and they dont care if the passengers reach on time. I went to Shirdi from Pune by neeta travels and I was told that I would reach before the 12 o'clock aarti. They wasted time in filling passenger as they did not want empty seats, they took around 2 hrs to do soand we reached at 1pm.
It is disgusting as they give you no proper service and have no respect for peoples time. I recommend that you dont travel by Neeta at all.
I find neeta travels very disgusting and not worth wasting money. They are only interested in filling their passengers and they dont care if the passengers reach on time. I went to Shirdi from Pune by neeta travels and I was told that I would reach before the 12 o'clock aarti. They wasted time in filling passenger as they did not want empty seats, they took around 2 hrs to do soand we reached at 1pm.
It is disgusting as they give you no proper service and have no respect for peoples time. I recommend that you dont travel by Neeta at all.
You are very right in your frustration... My suggestion try the Shivneri next time. The state volvo's are not only better, cleaner but are scheduled and faster too... Was amazed on my last trip from Pune. 3.05 hours flat it touched Dadar from Pune Station...
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Neeta Travels — Wrong info given by driver
I had taken a bus from Mumbai to Pune on 28th Jan 2009 in the evening.In the mid way when the bus stopped for the usual 20 min break before lonavla, I asked the driver whether the bus will stop at parihar chowk in pune or not. The driver told that there is stopage on that point. But later hwen the bus finally arrived at pune and the time was appx. 11 in the night, I realised that the stop has not arrived. I again asked the driver whether I have missed my stop. Then the driver told that no bus now stops at parihar chowk. when I asked him that why he gave me wrong information when I asked earlier, he start misbehaving with me in harsh language. Ultimately at that hour of night I had to get down at an unknown stop. The story doesn't end here...when the next day I came back to Mumabi and I contacted higher officials of Neeta travels and told them, they said that they will call back. After that I made many follow up calls but every time there was the same reply. Till date there is no return call neither I know what happened to my complaint. I want action to be taken for this mental harrassment i had gone through. Its very non professional on the part of Neeta travels that being the highest used travels, they treat their customers like this.