Neeta Travels — Refusal of Services by Neeta Travels

Address:Mumbai Suburban, Maharashtra

We had booked Neeta Travels for Mumbai to shirdi. We were told to wait at Kurar Village (Malad) at 10.15. After waiting for an hour, i saw the bus crossed us without stoping there. i called the mobile number given to me by Neeta Travels of the bus operator. The guy was talking so harshly and said we have already crossed Kurar Village and that he called me, but i didn't got his call. He said that now nothing can be done in very abbusive language. As it was urgent for me to go to Shirdi, we literally pleaded to him to on mobile. After 10-15 minutes, he said his next stop is at Andheri and if you can catch there within 10 minutes or he will give the seats to other people. Somehow we reached there by Taxi, still he was not ready to accomodate us. We had to plead a lot and after talking very abusively he gave us the seat. I think something must be done with Neeta Travels as they are always behaving badly and late in their service. We know they are private operators, but something need to be done to control them.
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i have book packege of 3 d/n in mahabaleshvar and 3 d/n in goa. i send Rs. 15500/- to mr. shailesh pathak employ of nita travels via midium of anookul travels, amreli(guj). he give me conformation date of packege tour that 18-6-10 to 25-6-10. but due to heavy rain in maharashtra i decided to cancel tour inform shailesh pathak to cancel our tour. i agree with him to diduct 20% as cancellation charge and remaining Rs.12400/- repay via anookul travels, amreli(guj). but mr. shailesh pathak not want to send my money and dealy day by day intensaly. shailesh pathak is a froud and cheater. then i get lot of try to get may money and he send my money after 16 day late. i cancel the tour at 15-6-10 and he return me at 2-07-10. deu to shailesh pathak behaviour i suffer lot, mental stress during that day due to his answer. i decide to not travel again in nita travels.
I agree with Mr. Renuka becuause I suggest him for neeta travels for enjoying trip. As I found good during my trip of mahabaleshwar. But in case of Mr Renuka due to heavy rain he cancel trip but person of Neeta's boriwali office Mr Pathak's behaviour like fraude.

I suggest to Neeta travel to remove person like this for customer's satisfaction.
date 24/4/2015 neeta travels r the worst they do not care about their customers, r rough in talking and leave their customers on the highway much far away from city. Today my wife n my small daughter were left alone on the ahmedabad highway with all thier luggage no consideration for ladies member .

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    NeetaBus.in / Neeta Tours & Travels Phone
    +91 22 2890 2666 [Mumbai]
    +91 94 2989 3100 [Surat]
    +91 21 6826 1781 [Mahabaleshwar]
    NeetaBus.in / Neeta Tours & Travels Address
    Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
    View all NeetaBus.in / Neeta Tours & Travels contact information