[Resolved]  Neeta Volvo — Thane to Pune-Pathetic Service

I have been a regular commuter of Neeta Volvo (From Dadar to Pune) and was extremely satisfied with the service on this route and thus had recommended by parents to travel from Thane-Pune on Neeta Volvo instead of taking the Train/Taxi. But i am very dissapointed and sorry to say that the service from Thane-Pune is hopeless, pathetic and does not live upto Neeta Volvo's reputation. My parents were to board the 5pm bus from Teen Hath Naka-Thane. They were at the stop at 4:45. But the bus started from the stop at 5:45 which is almost an hour delay. This is the initial inconvenience they had to face. The bus had only 5 passengers due to which the conductor just for money sake and filling the bus took a stop at every place, shouting "Pune" where there were group of people. But this was not at all the action to be taken since the bus was already late. There should be some punctuality in your service. The passengers get so frustrated due to hunger and the delay for a halt. The 5 pm bus from Thane should have reached Pune by 8:30 maximum. But it finally reached at 10:30 pm. After speaking to some of our others friends i came to know that they also had similar experiences on the Thane-Pune route esp the evening bus.

The Bus No by which they were travelling is MH-04 G 3441 and the conductor's name was Pankaj.

From now on i would never recommend Neeta Volvo to anybody and instead ask them to take Asiad or Train service.

I am not sure if my e-mail would be read or any action would be taken on it but in any case giving you the feedback on your Pathetic service.

Regards
Sreelakshmi Ravi
Pune