[Resolved] Nepal Pilgrim Travel — POOR SERVICE
We opted to travel to MUKTHINATH. The lady at NPT(Nepal Pilgrim Travel) , who proclaims as a Managing Director of NEPAL TOURISM (Direct Appointment by the King) boasted of the AC bus service, Delux hotels, Advance Flight bookings, excellent south indian food, etc etc. But to our surprise, nothing was provided. Not even ONE of the aforesaid thing ws provided. The 60 Passengers, who were together were broken into small groups of 5 to 2 and made to fly in seperate flights to Jomsom. The wrst part was 10 o[censored]s didnot get flight boarding pass. Amidst this a co-passenger, died on the way to Jomsom. The lady and husband, the TOUR OPERATORS went into their hide out making the young NEPALI chaps to loook after us. Till we left Kathmandu after 4 days we were not able to see her. What a beautiful co-ordinator. The hotels, wow!!! a thrilling exp .... doesnt have locks from inside (both on the main door and bathroom)... just a 40 W bulb .. Tube lite patti remains vacant.... stinking toilets,.... The excellent part was SOUTHINDIAN food.... cooked just a day b4, put in small "DAVARA" sized containers for afternoon... Forturnately, unlike the organisers, their boys were bit co-operative (may be they were forced to be). OUR HUMBLE REQUEST ....DO NOT PREFER THEM FOR NEPAL TOUR.
Complaint marked as Resolved Aug 13, 2020
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Category: Travel Agents
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