[Resolved]  New India Assurance Co. Ltd — Deduct Mediclaim amount

Address:

Mumbai City, Maharashtra

Dear Sir,

I have a Mediclaim policy of Rs- 3.00lac in my wife name with New India assurance co.ltd from year 2007. This Jan 2011 my wife is suffered from Pistula & we operate her.
Base on the my mediclaim terms I done all expenses but when I submitted all the claim i.e before 30 days then operation exp + after 30days which total come around Rs- 42000/- through my Medicaim agent.
Now Heritage is the third party of New india assurance co. called me & informed u will get only Rs- 20000/- as per new rule.( i.e PPN ). He informed that as per his company terms in pistula operation we will given only Rs- 20,000/- to patient not more.
I am suprise bcoz this is not mentioned in poilcy detail when i purchase & whatever exp. happen as per the policy terms & regulation.
Now I can't understand what to do?

Pls help me to sort out bcoz now I don't trust in New india assurance co.ltd.

Regards,
Sagar Hadaye
[protected]