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New India Assurance Complaints & Reviews

www.newindia.co.in

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Updated: Mar 19, 2025

Complaints 697

Resolved

119

Unresolved

578

So far, so good. New India Assurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope New India Assurance will keep up the work and continue to help more customers with their concerns even better 🤝

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New India Assurance reviews & complaints(697)

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I would like to draw your attention.The matter is Myself Dr guddakesh kumar) a baleno(AmDelta petrol)with registration no.BR 01 DZ 6490.
I have taken insurance of new india insurance from policy bazaar this year. Before taking the insurance they assured me that i will not have to give any amount once i take the claim. I took the best insurance like zero depth and all with good premium amount . I went through accident approx two and...

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Address: Balasahapur, Sahapur, Malda

I am Koushik Das
I need No Objection Certificate
My Code No. - NIAAG00153247
My Pan No.- ELBPD7938C
Mobile No.[protected]...

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Address: Gannipur Sadpura Road Muzaffarpur Pincode 842002

I have already sent all original documents and paper to medi assist for reimburstment of my claim no 33624610 by speed post dt on 11th july and 15th nov 2023 but still my claim is pending since long time ....

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For cardiac arrest the hospital bill was around 10 lacs and new India assurance given me only 3 lacs of it so basically they just given 30% of total claim amount.. so this is something cheating to customer by deciding yourself the amount should be given to customer. I needs detailed information where you have not or reduced the actual amount....

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Address: NEW INDIA ASSURANCE, AIZAWL BRANCH, AIZAWL, MIZORAM 796001

I am LALDINPUIA I have a agency code in New India Assurance company an already given NOC surrender letter from previous companies please remove my pan card from irda pan lookup portal

Sir, due to my current job YES BANK LTD. my new company not allow to any agent code from any insurance company and I am not interested to continue as a agent for any insurance company.

I've paid Rs.5000/- by cash and other documents...

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Address: Magnolia Vardaan, Block 7, Flat 4D, Chhoto Chandpur, Bishnupur

My claim for an operation of Ovarian Cystectomy Lap, that was conducted by doctors (and hospital confirmed it would be reimbursed under that package) during the C-Section operation for bringing out the baby, has been denied unjustifiably. During the discharge the dedicated customer service team from the insurance company told that this claim will be reimbursed separately. Now they are denying. And nobody has discussed with me with a suitable...

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Address: Madurai, Tamilnadu

Dear sir,
This is pandi. I just given exam for New india assurance and haven't do any business with them. But my PAN is shows in IRDA portal. I request you to remove my PAN as soon as possible. I'm Facing problem in JOB.

Agency code : NIAAG00139935
PAN : EEHPP5957J

I hope you'll solve my problem.

Thanks
PANDI R...

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Website: www.newindia.co.in

I was trying to download my Two wheeler insurance policy document from the website, but after attempting many times to reach the website on "www.newindia.co.in" and "www.online.newindia.co.in" it always show "can't reach the website". Please fix this with your website, it always doesn't work when we are in hurry for something on the website....

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Dear sir/madam, ( Attachment : policy insurance certificate)

I Would like to inform you that my car ( Vehicle No.--UP32JY4622) was damaged due to accident on 21.06.2021 at 10.00 a.m. at lakhperabagh, barabanki .
Car was damaged from 3 sides majorly, and one side minor scratch. Company surveyor visited Maruti service centre( safedabad, barabanki) and only two side claim was approved by him, however one side (dent car...

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Hello sir,
I got below message to my registered mobile number on 13th march 2020.

Dear customer, this is to inform you that claim bearing number:[protected] has been registered against policy number:[protected]xxxxxx. For queries please contact customer service at[protected].

But still now i didn't get claim settlement. Almost more than a month. I have submitted all required documents. Kindly...

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Address: Delhi

Site is not working for renewal of car insurance, as and when tried to login for the same, other party site comes on the way.

Surendra Kumar
Mob. # [protected]...

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Address: Matiyara Road, Allahabad, Uttar Pradesh, 211006

Non payment of full claims
sir,
claim No.[protected]
member id: N[protected]
policy no.:[protected]
claim in respct of Mrs. Uma Devi Gupta
claim amount of Rs. 49946
passed claim Rs. 13050-00
all original bills and vouchers certified copy submitted, hospital and doctors details givens proper formats in claims for reimbursements. but claim amount more deducted.
this...

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Address: The New India Assurance Co Ltd, B./201,Pinky Galaxy, Opp Big Bazar, Kapurbawdi Junction Majiwade, Thane (west) 400607., 400607

I subramani. K. Vishwanath one of the policy holder of your esteemed organization. My policy no.[protected]. My customer id is po07403916.

My policy is in force for the last 15 years. This is the first time i came lodging my claim.

Brief facts

Myself along with my spouse mrs padma subarmanian was admitted to sri sri college of ayurvedic science and research hospital, 21st km, kanakpur main...

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Address: 683561

I had requested my calim and submitted papers on 9th of july but still there is no response from your team, i had called many times to the office but no one is picking the phone, is this the way you treat your customer, i need this problem to be solved as soon as possible, this is the 1st time iam requesting a claim, there is no other accident history...

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Address: Flat No 203, Avighna Apartment, Mahim Road, Near Sundaram School, Palghar, Thane, Maharashtra, 401404

Dear sir,

I am very regretted to write that myself and other 5 members have been covered under medical insurance policy with new india assurance company through my employer jsw infrastructure ltd. My number id is [protected].

I had made an insurance claim in october 2019 to new india assurance company (Copy attached) and i have taken contentious follow up for the same, on which i am not getting any response from...

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Dear mediassist,
My mother's name from beneficiary list got deleted by mistake from ultimatix (Tcs system).
I want to re-add my mother's name now. But i am getting the below message when trying to re add her name.

"insurance is to cover risk and subject to continuity of coverage. Once there is a break in coverage, the policy/coverage is ceased permanently.
We see that the selected beneficiary was deleted...

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Address: 452005

Dear sir,

Please provide me to this policy no.[protected] ncb confirmation
Issuing office - karnawad mo (450718), main market, karnawad,, madhya pradesh, 455221
Name:- kishore kharnal
Add. 18, north yashwantganj, near malharganj police station, indore, (M. P.) 452002
Mobile. [protected], [protected]
Vehivle no.- mp09-ct-3069
Model - swift dzire
Dated - 25/03/2017 to...

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Address: Chennai, Tamil Nadu, 400101

Website: www.mdindia.com

Cashless request for ccn:tp[protected] approved with a deduction of 42% by md india. Policy number 712500/34/17/21/00000006. Mdid no: mdi5-[protected]

On[protected], my sister underwent a bilateral knee arthoscopy and knee ostetomy at shrushrusha hospital mumbai.in the begining itself the hospital had given an estimated cost of rs.5.50 lakh. When a claim for cashless approval was sent to md india, they approved an amount...

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Address: Pune, Maharashtra, 411017

What the hell your company doing

On my RC book its clearly mentioned that vehicle is fitted with outside CNG, then why not CNG covered in my insurance and what documents you are referred while renewing insurance.

I want to my CNG coverage in insurance otherwise I will complaints to consumer forum.

Very unsatisfactory with u r service

Contact me on [protected]

Regards,...

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Address: 203, second floor, sakar-II, B/H. Sanyash Ashram, Ashram Road, Ahmedabad-380009

This company is not giving full claim for health insurance, they are deducting the charges for syringes and needles saying these are non medical expenses.
If a patient is in hospital, how can you give injection without a syringe or put on a drip without a needle.
They cut the hospital room charges if a patient is admitted after 12 noon saying it was half day, which hospital charges half day charges for a room.

New India Assurance customer support has been notified about the posted complaint.

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