New India Assurance
The New India Assurance Co. Ltd.
Customer satisfaction rating: 18%
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New India Assurance Customer Care

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Address
87, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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18%
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633
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New India Assurance Complaints & Reviews

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Dear Sir
I Mr. Manoj Kumar Menon was having a corporate health insurance of New India Assurance Co. Ltd. and my policy...
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I want to complaint against CD Charges My LIIC Policy no is[protected] as I receive my salary on 7th of every month and my LIC instalment cheque will present automatically on 5th of every month and get dishonour every month as I receive half salary from last year due to COVID . So I pay LIC instalment online after 10th every month and they impose me with late fee near Rs 15/- -20/- and CD charges RS 125/- Approx. every month which is unnecessary as I made lots of request to change by instalment date to 10th of every month but they always Denay to change date as this is not my fault its the agent fault who did my policy or companies fault . So I request you to please stop these late fee and CD Charges to deduct from our hard earning money or make a rule to not to present LIC cheque to our banks before 10th of every month.
Sep 09, 2021

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    I met with an accident in March 2021 and the new india insurance dharmapuri branch decided it to be a total loss.

    I received only a partial insurance amount of 1.15 L but I have yet to receive the promised salvage amount of 1.75 L.

    After several calls to DM(Subramani) hosur branch who is handling this. There was no response from him.

    It's really frustrating. I have been waiting for the settlement for more than 5 months.

    Please take this as an escalation and settle the amount soon.

    Please find the attached insurance policy document and also please go through the below mail chain for more information.

    Please do call me for further information.

    Thanks.
    Aug 14, 2021

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      As my two wheeler duke 200 was theft on may 2020 in chennai. my bike was under insurance period in new india insurance. After lockdown I got FIR copy and other police stations duties. after 90 days I got my noc certificate from court. After completing every process for claim, the insurance company didnt take any action till now. i have contacting them for almost 3 months, they are not responding for my calls and text. please take this complaint and make them to process my claim process
      Aug 04, 2021

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        R/Team
        With humble submission I want to state that I, Imtiyaz Ahmad Shah, have insured building and house hold goods...
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        Please my helth card on date of birth wrong I am lic agent my code 0071864X my name soma goud armoor branch pls I am hospitalised...
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        Dear sir/madam, ( Attachment : policy insurance certificate)

        I Would like to inform you that my car ( Vehicle...
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        I am Devendra Singh having an insurance policy for my car of New India Assurance, purchased from Policy Bazar with details as follows:

        Private Car Policy
        Policy Number:[protected]
        Vehicle: VOLKSWAGEN/POLO
        Reg. Mobile Number: [protected]

        Claim bearing number :[protected]

        Recently my car got into an accident, the reason was, a group of bulls suddenly came on the road and my car hit them. And I got an emergency break, a truck hit from the back at the same time.
        But the surveyor Mr. Sunil Yadav (Mobile: [protected]) came and said we can give you a claim only for the back part that was hit from the back because the front is not relevant to the accident.
        it's only your arbitrariness. I fully insured my car with this company.
        Jul 02, 2021

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          My grievance pertains to my legitimate expenses being disallowed in my claim for reimbursement of medical expenses.
          I...
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          Dear sir
          We intimate the claim against the motor policy no -[protected]. Dated on 24/11/2020. Accident date...
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          This is regarding PHS Claim No. 5008522

          My father was admitted in six sigma medicare Nasik under insurance....
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          Mr. Harsh Vijay Mehta

          A /18, New Hill Park Chs ltd,
          OvaripadA, Old police station, rd, Dahisar (E)br...
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          Dear Sir,
          This is to bring your kind attention that Car Insurance was taken by me to ensure financial protection in...
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          I had done a transaction with New India Assursance regarding insurance of my bike on 11/4/2014 at around 10:51am

          My Transaction id is [protected]
          Order id is VPT[protected]
          Amount deducted Rupees 1408
          Refund not initiated for transaction done on 11/4/2021
          Apr 14, 2021

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            The claim was submitted to TPA MDI on 13.10.2020 for Rs.21161.00 claim no MDI 5882840, Co claim no TP[protected], MASTER Policy no[protected] and certificate no 712500/GH/FEB2020/552.
            The documents submitted were acknowledged by TPA MDI on 21.10.2020.
            In turn MDI farwarded to new India assurance for settlement.
            Now my complaint before your good selves is that for the last more than 5months has lapsed but I am not getting my claim amount reimbursed.
            Further kindly note that I have been sent several emails to MDI, Div manager NIA at Chennai, grievances cell NIA Chennai, as well as have a chat with NIA H.O. MUMBAI.
            Kindly look into the matter.
            In case you need copies of all relevant corresponds exchanged pl do write to me I m ready to send the same.
            I do hope that you will certainly help me in getting my claim amount reimbursed.
            Thanking you.
            Sincerely yours
            RAJA RAM GARG(senior citizen 77years old.)
            [protected]
            email [protected]@rediffmail.com.
            Apr 01, 2021

            Complaint Status

            New India Assurance customer support has been notified about the posted complaint.
            Worst experience.Almost 12days have been passed but there is no response.
            Reason for delay is best known to cos officials
            rrg.'s [Complaint's author] reply, Apr 18, 2021
            It appears that The New India Assurance Co have not taken any action
            Please look into the matter and let me know the latest status
            It seems that the concerned authorities are not competent enough or lazy that they could not settle the claim in a span of six months.
            Really I did not expect such type of incompetent and lazy people are working in a reputed co like The New India Assurance Co Ltd.
            I would once again request you to instruct the concerned authorities to settle the claim immediately within 7days failing which I will go to appropriate court of law to recover my claim amount as well as Rs.50000.00being the compensation to wards mental harrasment
            There is no action seems to be taken by company.
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              I have purchase my car insurance policy with the benefits of zero depreciation and cashless and new India took premium of that level only. But, now when I need to claim my insurance I got to know that my policy doesn't have these two benefits, I contacted the agent, he said that by mistake or because of network issue at the time of issuing the policy, these two benefits left out. However I have paid 16651 as premium amount which as per New India Company was sufficient or more than sufficient for a policy to include nil dep and cashless claim benefit. This is very disappointing for me and it seems complete fraud to me. Therefore I want you to take quick and strict action on this matter.
              I want no extra compensation but at least I should be given what I have purchased which is complete cashless claim and zero depreciation benefit.
              Mar 15, 2021

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                It has been almost 4 months now to keep contacting your staff and still doesnot get original copy of insurance policy . such...
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                Date: 9th MARCH, 2021
                From : Narendra Damani
                Dharma Nagar, 247, Linking Road,
                Borivali west, Greater...
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                Please refer to our letter reference no.RM/WKS/20-21 dated 13/01/2021 written to the Regional Manager, The New India Assurance...
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                Hello I am Hiren joshi from palanpur, Gujarat . i am advisor of new India assurance . My one of client policy was expired...
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