[Resolved]  New India Assurance Company — Non Receipt Of Policy

This is to bring to your notice that I have been a regular user of your Insurance services since last 7 years , you can please check the records .


The Insurance of my byke expires every year on the 16th Oct and without fail I visit your Green Park Branch ( Delhi ) atleast 10-12 days before ( around 1st week of Oct ) every year to get it renewed .


I think it goes on record ,that I never receive the policy before December ,this has been happening since last 6 years ,I need to make probably 4-5 calls every day to your Development Officer – Mr Balbinder to send the policy to me .


Ridiculous that I still continue to be a customer of yours .


If I call on the nos [protected] ,[protected] , 90% of the times no body responds and if I call on Mr Balbinder’s mobile then as usual he says he's not in office.What a shame!!!

Please find attached a copy of my last year's policy , on which he has received cash - Rs 448 , signed and put his official seal , cash received on 7/10/2009 .


My byke registration No : DL 9SK – 3812






Regards,

Satyajit Mohanty,
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Aug 14, 2020
Complaint marked as Resolved 
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