[Resolved]  NIIT Ltd — Inefficiency and lethargy amongst employees and systems

Dear Mr GM operations, BSNL Noida,

I am writing this to you, becuase nothing seems to be all right with your company. I am deeply disturbed and concerned about the plight of your company operations.

We do have a BSNL landline connection no 2663177 that comes under dadri telephone exchange(Gt Noida). Becuase of continuos problems of wires cutting and stupid reasons it used to be six months down in an year.

After seeing your BSNL Broadband Ads, i once again approached my dadri exchange for reinstating the connection and help setup the braodband. They asked me to write an application and get the same signed from CO and took for fax purposes to the concerned authorities in Noida. they assured me that everything will be taken care of. They also told me to go to sec 19 noida and make the pending bill payment. I went on the next day to sec 19 and made the payment.

In sec 19 office, i was being told that you go to sec 37 office, that's where your problem would get solved. I went to that office and was being told to go to greater noida, where some reentry needs to be done and they need to send us the document only then we can proceed further.

I then personally went to greater noida office and got the same signed by the concerned officer and personally took that letter and gave it to some Mr jain in sec 37 who was holidying at about 4:00 in the afternoon with absolute no intention to work. I requested him repeatedly to make the entry and do the needful to which he said that it would be taken care of...you go home.

I was there in india for just about 20 days, now i have come back to Shanghai and it is almost 45 days since then, but no broad band connection has come up. My wife went again to exchange and tried to find out the same from sec 37 office also only to be told that no paper has been received.


This is just ridiculous...I am sorry but In a market economy like this, you simply don't deserve to exist. Just having preeti Jinta as a brand ambassador and with hefty slogans, doesn't make a company good. In fact a good service does.

if you think, it deserves to be attended, then its great...otherwise my expectations from you for solving this are real bleak...


regds
Jaideep