Nikon Elevators — Low quality Elevator and post sale service
I reside in Baroda, Gujarat and 3.5 years back I bought a flat at below address
A-3/210 Chandragupt Flats, Harni Road, Vadodara -06.
I bought the flat with the elevator service, The elevator which was installed in the flat was from a make named NIKON ELEVATORS. This elevator has not been functioning properly since last day 1. Either some of the parts get faulty or something or the other goes wrong. The level of the lift is not maintainted and there has been numerous instances where people have got stuck in the lift and it was a big amount of mental torture to get them out of that DABBA.
I have contacted the local sales people numerous times to come and service the lift regularly, but I dont see any technical person coming and doing that, A guy comes in and oils the ropes and goes away, no leveling or anything done.
Lastly after 3.5 years today I decided to search the INTERNET with that name and found the main office number, when I talked with the owner MANOJ SHAH, I found that the builder has not paid him full payment and so he is not taking any interest in the maintenance of life.
As a consumer, I am not concerned with who payed and who did not payed, as a matter of fact, the residents of the society paid their hard earned money to buy this flat and now the lift is not working.
Its more like a danger box for everyone, which can stop at any time and kill any one.
I dont know what to do now, but this is a harassment to the consumer.
Please help, My number is [protected].
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